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light leakage and the fight with istnc your view needed! (video included) Asus Z71v - Page 4

post #61 of 69
5/8/05 at 5:35am
1) the posting of private emails brings back memories of Kimble vs. Voodoo

2) based on the video, it appears your z71v has significantly more light leakage than mine

3) good luck
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post #62 of 69
5/8/05 at 6:03am
Quote:
Originally Posted by BBQmyNUTZ
I think I'm only allergic to real bees then... I got stung when I was like 15 and my genitals got all enormous and stuff. The swelling still hasn't gone down, but at least its made me popular in low budget films.

Kai
oh,,,,,my.. i have just been justified for reading through this painful thread
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post #63 of 69
5/8/05 at 2:32pm
Quote:
Originally Posted by jabronie505
1) the posting of private emails brings back memories of Kimble vs. Voodoo
You're right, jabronie, though fortunately, this situation doesn't seem anywhere near so negative - yet. Still, the posting of private emails is wrong in my mind, and a businessman should find another way to deal with "customer relations."

ISTNC seems reasonable in its handling of the issue, aside from the posting of email. Somebody mentioned that the business should just refund the money in order to be rid of the problem; I would agree were it not a public issue at this point. Maybe some other compromise might be made? In any case, I hope this is worked out somehow to the satisfaction of both sides.
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post #64 of 69
5/8/05 at 7:55pm
In my opinion, from viewing the video, that there is light leakage. Not MAJOR, but not slight either. I think that the OP does have reasonable evidence to warrent an exchange. The OP deliberately panned the camera from bottom, to right, to top, then left, and to the bottom again to show that the bottom in fact does has light leakage and it's not the camera's picture quality that is at fault.

If I was to use this computer everyday for the next 2-3 years, then I would also want an exchange. When viewing a DVD on your brand-spanking new notebook, and viewing a night scene, you dont want the screen to light up. It is very distracting. When viewing movies, you dont need to type, and it is usually pitch black. Also, I can work in a room w/ no light either.

Fact is, IF there is light leakage, rick will replace it, plain and simple.
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post #65 of 69
5/9/05 at 7:06pm
Thread Starter 
I just got this email from istnc 6 pm monday.

A credit for the amount of $1709.00 has been applied to your credit
card.
Please feel free to contact INTERGRATED SYS. TECH about any questions
you might have about this
transaction or order #1188.

You can send us e-mail at gwen@istnc.com or just reply to this message.

Thank you for your patronage.



I would like to take this chance to publically apologize to instc and rick and thank them for there service. 1709.00 is my full purchase price less shipping. I consider this matter fully closed and am happy with there resolution. I just wanted to post the end before this thread dies.
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post #66 of 69
5/9/05 at 8:26pm
That is great to hear. Terrific service and a fully satisfied customer. Glad both sides could calm down and get this issue solved correctly.
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post #67 of 69
5/9/05 at 8:30pm
excellent! I'm glad everything worked out well.
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post #68 of 69
5/9/05 at 8:46pm
next time don't be so goddamn picky JK!
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post #69 of 69
5/9/05 at 8:51pm
Glad it worked out.

I didn't know what the hell sparkles and light leakage was until I started coming here!!
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