NotebookForums.com › Forums › Notebook Manufacturers › Sager & Clevo Notebook Forums › Sager & Clevo Notebooks › less than impressed w/ sager tech support =/
New Posts  All Forums:Forum Nav:

less than impressed w/ sager tech support =/

post #1 of 9
5/19/05 at 4:02am
Thread Starter 
well, i emailed them on the 12th about my notebooks recent overheating issues (idleing @ 50, 70-75ish gaming) and have yet to recieve a response,i also sent a follow up email on tuesday in case they didnt recieve the first one... go sager..
Reply
Reply
post #2 of 9
5/19/05 at 9:44am
I had a heating issue with mine as well, look at my Sig for specs. I emailed them Friday, got a response that day, emailed them again monday, got a response on tuesday with attached files for a bios and firmware update. If you bought your sager before January or so maybe you had the same issue. My notebook now idles at a great 42 degrees and only hits around 52 while gaming. Keep trying, they'll get to you. ALso make sure when you email them , give them yoru unit serial and your name and address and the retailer you ordered from , that seemed to help me.
Reply
Reply
post #3 of 9
5/19/05 at 9:49am
Thread Starter 
i've alrdy updated to the latest bios on their website. So i'm assuming i'll most likely havta rma, the shippings gonna cost me around 200$ since i live in canada which i can live with. What i dont understand is why its taking them over a week to get back to me, and i did give them my serial number in the email
Reply
Reply
post #4 of 9
5/19/05 at 11:41am
Quote:
Originally Posted by taliosfalcon
well, i emailed them on the 12th about my notebooks recent overheating issues (idleing @ 50, 70-75ish gaming) and have yet to recieve a response,i also sent a follow up email on tuesday in case they didnt recieve the first one... go sager..
If you would like to email me with your serial number, contact info, and a description of the problem I will make sure Sager gets back to you today.
Reply
Reply
post #5 of 9
5/19/05 at 11:44am
Perhaps your email got filtered by their spam filter. A lot of the time, us tech guys prefer email because it avoids direct human communication. Calling is the best way to make sure you get attention.
Reply
Reply
post #6 of 9
5/19/05 at 2:22pm
Quote:
Originally Posted by Freakizoid
My notebook now idles at a great 42 degrees and only hits around 52 while gaming.
You're shitting me?? I sent mine back 2 weeks ago after pushing all of their software down my throat and mine idles between 46-48 and hits near 60 gaming. Seems pretty typical for a prescott CPU so I'm wondering how yours is so cool...
Reply
Reply
post #7 of 9
5/19/05 at 2:56pm
Quote:
Originally Posted by phazed
You're shitting me?? I sent mine back 2 weeks ago after pushing all of their software down my throat and mine idles between 46-48 and hits near 60 gaming. Seems pretty typical for a prescott CPU so I'm wondering how yours is so cool...

Room Temp plays an important part in these numbers
Reply
Reply
post #8 of 9
5/19/05 at 3:12pm
What tempurature should the CPU be at at idle and at gaming? I know it will depend on which CPU but is 48-50 C at idle out of the norm for a 3.4 GH processor? For gaming is 63+ C abnormal? Is there an optimal temp that the CPU should be running at?

Mine idles around 48-50, and I've seen it as high as 63 gaming.

Honestly I've always been more worried about how hot the power brick gets while gaming. I could easily use it as a coffee warmer (when the coffee isn't sitting to the left of the computer keeping warm anyway).
Reply
Reply
post #9 of 9
5/25/05 at 7:36pm
Quote:
Originally Posted by MagNeo
What tempurature should the CPU be at at idle and at gaming? I know it will depend on which CPU but is 48-50 C at idle out of the norm for a 3.4 GH processor? For gaming is 63+ C abnormal? Is there an optimal temp that the CPU should be running at?

Mine idles around 48-50, and I've seen it as high as 63 gaming.

Honestly I've always been more worried about how hot the power brick gets while gaming. I could easily use it as a coffee warmer (when the coffee isn't sitting to the left of the computer keeping warm anyway).
CPU: http://developer.intel.com/design/pe...s/30235103.pdf
Fan Issue: http://notebookforums.com/showthread.php?t=55910
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Sager & Clevo Notebooks
NotebookForums.com › Forums › Notebook Manufacturers › Sager & Clevo Notebook Forums › Sager & Clevo Notebooks › less than impressed w/ sager tech support =/