5/11/05 orders, will they ship next week? - Page 6

You sure it isn't the SB edition?

It's 21 days from the shipping date, Dell needs to change it to at least 30.

Yep! rechecked it's SB edition.

Whats the SB edition?

Small Business Edition

Well, just got an automated telephone call from Dell saying my order has been delayed (no sh*t).

The funny thing is that they "dropped off" the estimated delivery date "we are unable to ship on or before - thank you for doing business with dell"

Anyone get this message as well ?

I got the call today as well. They gave me an estimated date of June 10th. Funny thing is that one of the guys in my department received his over a week ago. (SAME CONFIGURATION) I have gotten emails stating free overnight shipping upgrade and an accessory of my choice from the website for up to $60...but realistically all I want is my order to be complete .

Hold up still remains with the hard drives. The 100GB 72K drive is what is stalling my order. One rep also stated that there was a slight backorder on the Ultra cards as well, but that has thus been taken care of.

So who knows.

This gets a laugh out of me everytime I see it though. Here is my order details from the website:

Delivery Estimate: Friday, May 27, 2005
This information is current as of Wednesday, June 01, 2005.

Order Processing: Wednesday, May 11, 2005
Pre-production: Wednesday, May 11, 2005
In Production:
Kitting
Build
Testing
Boxing
Shipping Prep: Thursday, May 26, 2005
Estimated Ship Date: Thursday, May 26, 2005

/w

Well I did get an 800 number on my caller ID. Wasn't able to answer it, probably Dell. "Dude your not getting your Dell!" I'm going to check my e-mail, I figured that today would be the day it would get extended. We'll see if they offer me anything as well. Your screen looks just like mine as well.

Nope, no e-mail in regards to my order.

The phone number that they are calling from and you have to call back to is 877-868-3355. The person answers the phone with:

"Order Number Please."
"Would you like to cancel your order."

I think that is all that the number is used for. Interesting enough, I have not received an email. But I am sure I will get the automated one on Friday since the secondary ship date was the 3rd.

/w

I'm starting to think that they really F'd up by offering the 35% off coupon on this system then figured that if they delay orders that people would cancel them.

I am gonna have to agree that we "probably" won't see another 35% off coupon that is good for the XPS's for quite some time. For $2700 I got a $4k+ system after fully configuring it. Although if you think about it, the 35% coupon was good for the first 3000 orders (I think it was 3K, maybe 6K?). So it is not like it was a HUGE amount of laptops. And not all of those orders were for the XPS G2.

/w

That is interesting. I did call the number and basically it seems thats what its for. If your not going to cancel your order don't bother calling it. I hope she hit the right key, because if she cancels it I'm going to freak.

Mine just finally shipped today.

way to go blinky, I guess there is still hope. I have'nt recieved any indication that it will be delayed a second time, so I'm still hoping to recieve a shipped notice tomarrow for a friday delivery.

What was the expected ship date for you?

Ordered on 5/11. It was 5/19->5/26->6/3. I didn't get a tracking number, though. Just says it was shipped on their website. It also went right from "InProduction" to "Shipped." There was no kitting, testing, or boxing.

I ordered on the 11th as well. Basically stuck at 5/26 until last week, then 6/3 on last update.

I just got an email from the Tech Support queue. My order is now delayed til the 17th.

27th --> 3rd --> 10th --> 17th.

Here is my config, lets see how this matches up to the other delayed orders.

XPS-Gen2 Pentium M 770 (2.13GHz/533MHz FSB)
17in True Life Wide Screen UXGA
512MB DDR2 533MHz 2 Dimm
256MB NVIDIA GeForce Go 6800 Ultra
100GB Ultra ATA Hard Drive
Integrated 1Gb Network Card and Modem
8X DVD+/-RW Drive
Intel PRO/Wireless 2200 Internal Wireless (802.11 b/g,54Mbps)
Int Dell Wirless 350 Bluetoothfor Inspiron XPS-Gen2
80 WHr 9-cell Lithium Ion Primary Battery
80 WHr 9-cell Lithium Ion Additional Battery

/w

Order Date: 5/11/2005
Customer Number: xxxxxxxxx
Order Group Quantity Item Description

1 1 221-7527 IXPS-G2,PM 760(2GHZ)
1 1 320-4259 17IN TRUE LIFE,WUXGA,GWVA,IXPS-G2
1 1 311-4665 2GB,DDR2,533MHZ,2 DIMM,IXPS-G2
1 1 320-4213 256MB NVIDIA GEFORCE 6800 ULTRA,IXPS-G2
1 1 341-2142 100GB HARD DRIVE,7.2K,IXPS-G2
1 1 420-4775 WINDOWS XP PRO,SP2,ENG,IXPS
1 1 463-2282 THANKS FOR PURCHASING YOUR DELL
1 1 420-4928 WINDOWS MEDIA PLAYER 10,INSP
1 1 313-3165 DELL RESOURCE CD,BACK-UP,IXPS-G2
1 1 412-0706 DELL MEDIA EXPERIENCE,V2.1,INSP
1 1 420-4830 DELL SUPPORT 3.0,INSP
1 1 430-1277 INTEGRATED NIC AND MODEM,IXPS-G2
1 1 430-1048 ADOBE ACROBAT READER,V6.0,INSP
1 1 313-3164 8X DVD+/-RW DRIVE,IXPS-G2
1 1 420-5111 DECODING SW,CYBRLNK PDVD,V5.3.1012,INSP
1 1 430-1195 INTEL PRO/WIRELESS 2915,INT,IXPS-G2
1 1 412-0802 NO SECURITY SUBSCRIPTION,NORTON,INSP
1 1 312-0316 80 WHR,9-CELL,LION,PRIM BATT,IXPS-G2
1 1 310-6394 BPACK,CRY CASE,NYLON,IXPS-G2
1 1 412-0625 DELL/MY WAY HOME PAGE
1 1 461-3063 NO ISP REQUESTED
1 1 412-0744 PHOTO ALBUM 5.1 STANDARD,DIM/INSP
1 1 412-1397 NO PRODUCTIVITY SOFTWARE REQUESTED
1 1 950-9797 NO WARRANTY,YRS 2/3(DIM,INSP,NBD)
1 1 950-3337 1YR LIMITED WARRANTY
1 1 412-0360 SOFT CONTRACTS - BANCTEC
1 1 960-6910 TECH SPRT,INSP,S90,INIT YR
1 1 960-6590 NBD,INSP,BSC,S90,INIT YR,DHS,HIGH
1 1 970-5927 INSP XPS SPECIALIZED SUPPORT, DHS
1 1 464-0596 THANK YOU FOR CHOOSING DELL
1 1 420-5139 QUICKBOOKS SP SIMPLE START,DIM/INSP,DHS

Still no e-mail from Dell

TREV,

You didn't get the Bluetooth did you.....so that rules out what one tech told me the other day. Looks like it is back to the drive...which is what I suspected all along.

/w

Yeah, I'm still stuck on the drive as well. Should start a new thread to see who order what drive and if or when they got their system yet.