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Laptop shutting down during gaming (Still No Solution)

post #1 of 23
5/30/05 at 5:28pm
Thread Starter 
I have read multiple posts from people complaining that after gaming for 15 minutes their laptop shuts down. My issues is during CS: Source and ONLY source does mine shut down. I made sure its not air flow or temperature problems (my machine runs cool), I have lowered the resolution and graphics, I have most up to date Nvidia Drivers, I have reformatted, I have done everything. I first played Source for a solid month without this problem. Has anyone found a solution? There is one thing: I have yet to update the BIOS or the BIOS Flash utility. I didn't want to upgrade because last I knew that contained the blue glowing clock which I did not want and which cannot be turned off. Is this still true? Anyway, I am going to try upgraded to the new BIOS unless there is another solution. Last, is there some directions on the proper way to install the BIOS and flash utility? Is it self explanatory? Thanks ~ Kray
P.S: Sager 9860, 3.6 ghz, Nvidia 6800, dual 60gb raid 0.......
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post #2 of 23
5/30/05 at 5:43pm
the solution is adding the arctic silver to it . Happy laptop
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post #3 of 23
5/30/05 at 5:48pm
what drivers are you using i use 75.90 these fixed all my crashing problems
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post #4 of 23
5/30/05 at 8:21pm

i thought Sager used arctic silver already

Quote:
Originally Posted by gevo
the solution is adding the arctic silver to it . Happy laptop

One of the reasons I chose the Sager 9860 is that according to www.powernotebooks.com, Sager uses arctic silver already.
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post #5 of 23
5/30/05 at 8:56pm
Thread Starter 
Gfotion is right, 9860's are covered in artic silver. Heat is not the issue. I am beginning to think its just a CS problem because when I opened up steam it said that my graphic drivers would not work well with Direct X 9. Anyone else see this??? Anyway, should I downgrade the drivers? I am running the 76.50 ones from Sager's site. How could I get the older ones? Can someone give me guidance on the BIOs and how to upgrade? Thanks ~ Kray
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post #6 of 23
5/30/05 at 8:59pm
Download a 3DMark program and play it thru. Note where is shuts down.

You can do the same with other benchmark programs. This will point to the problem.

Also use the GetThermal program to make sure all your fans are spinning at a correct speed. And within the tolerances.
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post #7 of 23
6/1/05 at 6:48am
can anyone tell me where the latest driver for the geforce go 6800 can be found? one on nvidias website is same as one on utility cd

Thanks
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post #8 of 23
6/1/05 at 10:04am
http://www.sagernotebook.com for your 9860.

http://www.laptopvideo2go.com for other notebook.

deuch
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post #9 of 23
6/1/05 at 3:42pm
Haven't gone throught the other threads regarding the shut down problem, so I appologize if this is a repost (long post too!) But the problem with mine was with the way the heatsink itself was installed. I have an ATI card, but a friend of mine had a similar problem with the NVidia card (not seated properly in his case).

You have to remove the video card cover and the heatsink and inspect the thermal pads that are installed. Those are the little blue pads located on 3 or 4 corners of the heatsink (don't remember exactly). My computer had two of those pads stacked, causing the heatsink to not make proper contact with the GPU. You could clearly see that only about 1/3 of the heatsink was actually touching the GPU. Once I removed the double pad and applied AS, the shutdown never happened again. It happened after playing five minutes of FarCry and about 10-15 minutes of Doom3 or HL2. This solution was sent to me by Sager, so you are not voiding anything but I would call them to confirm just in case you don't feel comfortable doing this. Forgot to mention that you will need to unplug the fan. Can't miss it, just follow the wires, it is located next to the ATA/SATA connector.

JT
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post #10 of 23
6/2/05 at 2:16am
I'd also recommend checking contact between the heatsink and the card. Remove heatsink and, after checking the pads as recommended above, thoroughly clean off the old thermal paste and apply some AS5 as directed on their website.

My ATI card on my 9860 was damaged by heat because of insufficient contact, though in my case it appears to be improper application of thermal paste. My video card started going bad and Sager cross-shipped me a new one. When I removed the heatsink from the old card I could clearly see that the thermal paste wasn't applied evenly. I'm fairly certain that burnt out the video card.

I know Sager uses AS5 on the CPUs but can anyone confirm if they use it on their GPUs? What I scraped off didn't look like AS5.
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post #11 of 23
6/2/05 at 5:17am
Thread Starter 
Called sager and they are sending me out some thermal paste. Sounds promising. Thanks for your responses I was getting worried. My post again on my results or asking how to properly put down the paste. Thanks ~ Kray
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post #12 of 23
6/2/05 at 11:14am

Thermal Paste / Thermal Pad

On the original video cards Sager was using a thermal pad but sounds like they may be using thermal paste on the newer cards.
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post #13 of 23
6/4/05 at 6:33pm
Thread Starter 
Please help- I got the AS5. I took out the entire fan/heat sink unit. All I found was one small grey rubber pad inbetween the graphics card and the heatsink. Now where do I apply the AS5? Just where the pad was (touching the Nvidia symbol)? Do I apply it other places? I don't need to take the actual graphics card out do I? Just let me know where to apply the AS5 because I only see one spot where the card touches the heatsink. Thanks ~ Kray
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post #14 of 23
6/4/05 at 6:43pm
Thread Starter 
Photo demonstration.
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post #15 of 23
6/4/05 at 9:01pm
I have never appiled AS5 to a video card and don't see any tuts on how to do it. So I would wait on someone who has done it. It might not be the same as doing putting AS5 on the CPU.
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post #16 of 23
6/6/05 at 10:42pm
Thread Starter 
BUMP- anyone?
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post #17 of 23
6/7/05 at 12:11am
email the pics to tech support and they should be able to help you.
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post #18 of 23
6/8/05 at 3:35am
Thread Starter 
Well, Sager just confirmed what I thought I had to do. Slapped some AS5 right on the Nvidia chip, put it all back together, and started some CS: Source. Problem solved. Still runs pretty damn hot during games (max 60 degrees celcius) but it doesnt shut down! Thanks for the help still ~ Kray
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post #19 of 23
6/8/05 at 8:12am
Try this to put AS5 on the GPU unit:
http://www.notebookforums.com/showthread.php?t=83602
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post #20 of 23
6/23/05 at 4:37pm
So adding AS5 to your videocard doesn't void your warranty?
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