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Holy crap..big 8890 problem...the screen broke off

post #1 of 19
Thread Starter 
So its exactly as the title says, the monitor broke off at the bottom of the screen where it connects to the rest of the computer...yes, completely. I went to close the lid and it snapped. The plastic, metal bracket...

heres a picture..



I have a feeling this is going to cost a fortune to fix... has this happened to anyone else? Does anyone have any ideas?? I was desperate and tried superglue...but of course that didn't work...lol
post #2 of 19
Well the picture doesnt work...

Need to see the picture...

But... I dontk now how you managed that one..
post #3 of 19
For those interested in seeing the photograph:

post #4 of 19
Quote:
Originally Posted by anglersrus
So its exactly as the title says, the monitor broke off at the bottom of the screen where it connects to the rest of the computer...yes, completely. I went to close the lid and it snapped. The plastic, metal bracket...

heres a picture..



I have a feeling this is going to cost a fortune to fix... has this happened to anyone else? Does anyone have any ideas?? I was desperate and tried superglue...but of course that didn't work...lol
This repair will require a new rear lcd lid for sure and possibly a few other parts. I probably have the necessary parts on hand. I don't want to say too much as not to violate board policy about commercial posts pm me for more detail. Mods delete this if inappropriate.
post #5 of 19
I dont think you will be able to fix that with out new parts either... There is just no way... You may need a new case/lcd... Depending on if the LCD comes with a case around it/hinges or not...
post #6 of 19
Thread Starter 
From what I can see, it looks like there is a metal bracket holding the lcd that is screwed into the plastic case. there is nothing wrong with the lcd screen itself...that still works fine, but the bracket is shot :/ Hopefully I can get ahold of the front and back plastic case for the monitor and the metal bracket that holds the lcd. With those I believe I can fix this it without having to send it to sager. My warrenty ran out a long time ago so it would cost a pretty penny to send it back and get it repaired I would imagine. There was a post a long time ago that somthing similar happened, but the computer was still under warrenty so all that was needed was to send it back, but I can't find it anymore...hmm.
If any of you need to see more pictures of it to see what can help, just ask and i'll post more.
Thanks guys, if you have any more suggestions PLEASE feel free to post them...this is a very frustrating problem..lol
post #7 of 19
I agree he doesnt need an LCD, but do they even sell the LCD case?

I would get on e-bay and look for parts... And put a Wanted in the For Sale section of notebookforums.com.... Maybe someone has one...
post #8 of 19

Something similar...

Well I just had a similar screen issue today - although not quite as severe. The two screws that connect the screen assembly to the pivot point broke. Thats right, BROKEN SCREWS.

So now I have to find replacements - anyone know what I should ask for - where I might be able to order from, etc... ??? Aussie???
post #9 of 19
Quote:
Originally Posted by Teckng778
I agree he doesnt need an LCD, but do they even sell the LCD case?
This particular reseller often carries a number of parts for Clevo based machines.
post #10 of 19
Thread Starter 
Sorry guys about not replying, I work at a camp during the summer and am home very rarely...but anyways, thanks for the input. I can't find the 8890 lcd case on the resller's page...probably because i'm half asleep..lol
post #11 of 19
Same thing here, luckily only 1 side broke so it's still usable.. apparently after a while the hinges tend to stick and that causes the problem.
post #12 of 19
Quote:
Originally Posted by infinity306
Same thing here, luckily only 1 side broke so it's still usable.. apparently after a while the hinges tend to stick and that causes the problem.
Ouch, and with the chameleon paint job too? Bummer.
post #13 of 19
Thread Starter 
...starts playing taps...
I am sad to say that both of my hinges are now completely broken, exactly like the picture shows, and I can't find the parts to replace them myself anywhere. All of the places I go don't want to just sell me the parts, they want me to send it to them so they can get the big $$ to fix it...grr.. well, I will continue my search, if you have any advice...please post it..lol
post #14 of 19
Both my hinges are broken too.. im using my laptop in a cardboard box with 3 sides now so the lcd stays upright :<.... I wonder if sager has changes the hinges yet.. I seem to remember that the hinges also got very stiff in my old 8500v.. till 1 broke on it too..
post #15 of 19
Mine is broke too D800P model clevo.


I need help before the other side breaks off too. Seems the hinge freezes and while trying to open the screen that is what breaks it off. I tried to turn the hinge manually and it will not move at all. Hinge failure

Looks like the hinge is built into the chassis pieces. So I need the bottom,top and screen bezel parts. Where do we get these?

Thanks,
Monnie
post #16 of 19
Quote:
Originally Posted by Monnie Rock
Mine is broke too D800P model clevo.


I need help before the other side breaks off too. Seems the hinge freezes and while trying to open the screen that is what breaks it off. I tried to turn the hinge manually and it will not move at all. Hinge failure

Looks like the hinge is built into the chassis pieces. So I need the bottom,top and screen bezel parts. Where do we get these?

Thanks,
Monnie
No you just need the hinges and the lcd panel backing.. they are seperate from the bottom casing but you do have to take the whole thing apart.. Kind of a pain.. besides the fact that the lcd panel back is not an easy part to find.. especially if you opted for the bigger LCD when it was available.. basically the "Hinge" is a nut and bolt attached to a piece of metal.. so after repeated opening and closing it manages to tighten itself... I hope Sager has found a different hinge design... 2 sagers failed on me the same way.. hinge failure... different models...
post #17 of 19
So, anyone have any theories. Have theses failures been a result of under use, or are the hinges getting alot of excercise? Have people been playing with the tension of the hinge? Are these computers used in very moist or dry climates? Did anyone see any cracks developing?
What I am hearing is that you get a warning, the hinge gets very tight all of a sudden, is that right? Can we reduce the tension or lubricate the hinge?
I would just as soon not have this happen, if I can prevent it.

My previous laptop went through 3 sets of hinges, fortunately I had the home repair warrantee. The repairman showed me how to fix it and he gave me a few sets of hinges that Dell had sent by mistake. I replaced them by myself twice.
It was one of those strip down fixes, where just about every damn screw has to come out.
Since I have already done this with my 8890 once, I know it can be done, it's just time consuming. I changed the fan unit, last year. That ended up not being the fix, I got a new mobo when I sent it in to Sager. The new mobo was not that expensive.
If you aren't comfortable stripping your 8890, send it in to Sager, it may not be as expensive as you think. Especially if everything is still working.

If anyone gets their hands on some hinge mounts and hinges let us know how much they are and where you got them. They might be a nice thing to have sitting around, just in case.
post #18 of 19
I notice that my screen flexes a lot when I shut it. Luckily I don't need to shut it that often. I think it breaks from the LCD backing not being rigid enough, and allowing the plastic to flex when the lid is opened and closed. Over time that little bit of flex turns into cracks, which turns into hinge failure.
post #19 of 19

Same problem

My screen has just broken off too. Strangely my computer is only 2 years old also.

I removed the front bezel that surrounds the LDC and traced the problem.

The left side bracket that supports the LCD and connects it to the hinge has snapped off.

What caused it to snap is the left hinge itself has become very tight and will not rotate.

My computer needs a new left side support bracket and rear LCD cover. I removed the LCD and got the part number for the bracket.

It's IDT 15" (L) 33-D8001-01X.

I called Sager Tech Support to see about getting new parts but guess what. They no longer stock them, don't know where to get them, and don't want hear anything more about them.

They did pass me off me to a website that sells laptop replacement parts, laptopking.com, but they don't have the parts either.

So now I'm stuck with a 2 year old, $2500.00, custom ordered, high-end, laptop that's noting but a busted piece of junk.

I feel ripped off.

It seems these real fancy Sager computers are only designed to last 2 years, and that's it. After that you might as well take it out and burn it.

The question is does anyone out there nkow where to get the LCD support brackets? It seems with all these broken Sagers out there there should be some used parts available.

I just want to get mine fixed. After that I say the hell with Sager Tech Support, the hell with Sager Computers, and the hell with Sager as a company.

They sell junk and don't support it. All they want is your money, then screw you.
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