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Originally Posted by shoman24v
Don't listen to anyone anymore, obviously it's never going to come down to which PC is better. One is better then the other at doing something.
Who said the 9880 has upgradable graphics and the XPS doesnt? Are you even aware that the 9860 owners needed a mobo revision just to run the ultra? 9880=9860 with the mobo revison 
Are you going to base dells customer service on some people that don't even know how to work a PC (thats why they bring it in)
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But if we stop saying this article says this and that article say that and have bench marks from 10 users of each machine (10 XPS, 10 9880 3.6 and if we can 10 9880 3.8) we can see where each really excels and determine which will meet our need. None of these articles are going to show what these machines will do, they will only who what machine that *might* be configured like it can do.
I didn't say the XPS doesn't have upgradable graphics, please reread the post. I have not seen anything from Dell that claims they will upgrade, but I never commented on it. Upgrading the motherboard is no biggie! I had to upgrade my desktop's motherboard many times when adding new graphic cards throughout the years... the big difference is even if the laptop requires a new mother board at least Sager is giving the option... I don't have to buy a NEW LAPTOP, just the motherboard - and I've had to buy a new laptop to get better graphics three times already.
Again please reread the post, you are assuming that those who brought in their Dells "don't even know how to work a PC "; these are people who got feed up with their system not getting repaired right, with the run around on the phone to get help, with not being able to understand a person when they could get someone to help them. I find your comment that they "don't even know how to work a PC " to be very fanboyish at the least - a person not knowing how to desolder and solder components has nothing to do with the knowledge of a PC, a persons inability to diagnose that a fan stopped working and is causing the system to cash has nothing to do with the knowledge of a PC, a person not having the tools to test a stick of memory that is causing a blue screen has nothing to do with the knowledge of a PC. These people are average users, not computer geeks like most of us (yes I count my self as one of the geeks)! One reason I
might pick the 9880 is the support from PCTorque, they have bent over backwards for people who bought units from them. I may never need their help, I have never needed a laptop repaired and I've had 3 in the past 5 years... bought a new one each time for graphics upgrades.
I'm judging Dells support based on the frustration my customers had trying to get their units fixed. That is it, nothing more, nothing less. One of those customers were my Aunt and Uncle who got a Dell on MY recommendation, but at the time they had first class service. We would have 30 to 40 Dells come in to our location each month, that was more than any other unit we did not sell. I have heard through the rumor mill that XPS owners might be getting special attention and good support, that there might be a special support group for that system, but that could change and become like the support for everything else when it is no longer the new hot system.
I don't care if the name on my system is Sager, Dell, or Asshole for that matter, I just want the system that can meet more of my needs than any other; if we can get these benchmarks done on the units I'll probably get whatever comes out the clear winner in Video Editing, DVD encoding, Games and math intensive business applications. Will these bench marks solve every debate... yeah they would, you can point to what the benchmarks state and say based on them and your needs whatever system you picked was the best choice for you and have the numbers to support it!
ugh... I somehow doubt with all the fanboy attitudes in the forumn that we could get these benchmarks pulled off. If we spent half the time it takes to argue and actually can work together to get some benchmarks it would be so cool and probably a first for this forumn.
I got my current picks down to two systems (for now), the XPS and the 9880... leaning hard toward the 9880, but I am not 100% there. I don't think its the perfect machine, but I don't think there is going to the perfect machine. I just need to find the one that comes the closest and real benchmarks from these machines can help all of us.