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QSI SDW-242b

post #1 of 6
Thread Starter 
This drive sucks ,

It fails to read any DVD's, only reads some CD's but not others? and writes CD's inconsistantly.

On my old 5500 it came with a another QSI drive model SDW-041 which too had the same problem.

I don't understand why Alienware continues to use inferior parts in our so called superior rigs? I wonder if the Sager's come with QSI drives?

Anyhow, tech support had me do a few things:
Reseat Drive,
Remove IDE controller from the hardware manager
Swap the top optical with the bottom optical
(Not in that order)

End result is the drive is defective hence a replacement drive is necessary. I have to send them my drive before they will send me a new one (Wish I had a Dell in this instance) being that I would not give credit card authorization.

Hope they don't send me another QSI drive as IMO they are all junk...cheap wanna be drives .

Has anyone else had any experiences with QSI drives, what action has been taken to rectify them?

Any assistance from u fellow alienwaries would be appreciated, nanoo, nanoo.
post #2 of 6
[quote=Stamatz01]This drive sucks ,

Has anyone else had any experiences with QSI drives, what action has been taken to rectify them?
QUOTE]


Use a hammer.
post #3 of 6
I have this same problem, I got my 776 a week or so after it became avalible, and my warrenty has since ran out. I would like to get another drive, i have to buy it out of my pocket and i was wondering the cost. Anyone know?
post #4 of 6
Thread Starter 
Hey Gimp,

Are you referring to the old Area-51's? The 5500/766?

What type of drive are you looking for?

You can probably find one on the web or ebay for relatively cheaper than what Alienware would sell you one for.

When I replaced mine QSI SDW-041 it cost me around two hundred.
post #5 of 6
I had the same exact problem on my old 5500/766. They replaced it a month ago with this nice slimtype drive. Its a sweet drive and it works perfectly. QSI seems to suck.
post #6 of 6
Yeah, i got the old area 51m, stuck with the old Vid card and old everything. So much for being first in line as a ready and willing custormer. Dont get me wrong i love AW, i just wish they didnt give the first round owners the shaft liek with the mobo, drives, and vid card. The kind of drive i am looking for is a cd-rw/dvd player or if the price difference is not that high, a DVD+-RW player. Geek, do you by any chance know how much it would cost to buy it W/o warrenty?
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