Why Dell? - Page 2

Good return/satisfaction policy without penalty/restocking fee. The most you will have to pay is to spend $10-20 (shipping back) to try it out for a couple of weeks. I think it is worth the money even if you can not get Dell waived shipping.

Years ago, it's unheard of for a end consumer to be able to configure virtually any components of his/her dream machine. Dell is a pioneer on that. I was hooked after I built my first Dell without buying all those so-call "features" I know will never use. You build what you need. No more one size fits all. Nowaday, Others follow the footsteps and that really benefit us in general. I have to give Dell the credit.

I still think Dell have a notch up against other competitors.

I heard there are some unwritten rules of when's the best time to call Dell. Though I can not specifically tell you when. If anyone know more, please share.

My own experiences with Dell phone support were that if I call around lunch hours (12-1PM US Eastern Time), I got pretty short waiting period. If I call around 5-7PM Eastern Time, It tends to wait longer. I never recall any instance that I was cutoff in the middle of a phone session.

Why Dell? (I know, it's been answered multiple times.)

Quality, Price, Good Service, Good Warranty, did I mention Price?

Why not Sony/Toshiba/HP?

Sony = expensive, bad service
Toshiba = sold at Wal-Mart, need I say anymore?
HP = same reason as Toshiba, but I would rather have an HP than a Toshiba

I would say call late at night, and I mean real late (10 PM won't cut it), or early in the morning. Late morning, afternoons, and evenings are cluttered. Afternoons probably aren't as bad as late morning and evenings, when nobody's at work. I think the best bet for least wait time is around 3 AM, but that's probably not when you were planning to call.

To me, Dell really does have the "Bang for your Buck" factor working for them (if you use their coupons).
I've looked at many different laptops and Dell just has the best specs for the lowest prices that I've seen (if you don't buy their RAM that is ).

Dell laptops are cheap and the quality really isn't much less (if less at all). I have had a Sony Viao and for the price Dell laptops are usually much more powerful.

I don't like Toshiba (I don't like their design or the company).

I don't really want to spend the money on a Sager or Vodoo since I will probably want a new machine in a two years.

While Dell's support isn't brilliant, its still better than basically everything else. I have never had any trouble getting things repaired.

Overall Dell machines are tough enough and powerful enough for me to use them and then get a new one somewhat frequently.

The options and price.

For me, the Dell was the best DTR available at the time I bought. I took a look at the Sager / Alienware / Hypersonic / Voodoo offerings at the time, and while all looked good, the XPS was at the time the best of the bunch.

Sony's and Toshibas aren't gaming systems, and I don't trust HP or Compuke.

CHEAP DELL

but honestly, if I'm just buying one for myself, I'd go for ASUS
wait, I already have many ASUS and many Dell's, nvm. I got both

Dell's build quality is so-so. Also, it seems though Dell's quality control is about as reliable as playing russian roulette. But the main reason people go for a dell is the $750 off coupon. Where can you find a laptop with similar specs to a Dell for the same price range??? Not on this side of the earth.

I have to agree with Tyrant and say that for me it was "bang for my buck."

My company will buy nothing but Dell, so I've worked on Dell desktops and laptops for years and have suffered through the quality issues that can plague those machines. They are not pieces of junk but they are no means top of the line, either. My husband and I have always built our own desktops. Always. Until last week. He needed a new desktop because he telecommutes half the week. We were going to build but ended up getting a Dell. Why? Because we got him a Dimension 4700, 3.4GHz, 2GB mem (from ZipZoomFly), 160GB SATA, PCIx 128 graphics, Audigy 2zs, and this was the deal-maker, an UltraSharp 19" flat panel monitor for about $1000 (using coupons and discounts). There was no way we'd be able to build a comparable system for that much including that display.

For my laptop, I wanted a FragBook but I'm cheap. We have the money but I couldn't justify spending $5000+. So I looked at Voodoo, Widow, Hypersonic, Sager, Sony, HP, Toshiba ... and ended up with the i9300. Why? Bang for my buck. The 6800, the P-M 2.0 and the 17" WUXGA ... all that for $1874 out the door? I couldn't pass that up at all. While I've only had it for a day, so far I'm happy with my 9300 even though it's kind of homely and it's paint job doesn't match my car.

Tig

For me, price, & only price. This is my first Dell, & my last. The machine is fine, but, the service? Ugh. If I could've gotten a Sager or even HP for as little as my i9300, I would've in a hearbeat.

Quoted for truth. I've never been a fan of Dell, I always built my own desktops, however their laptop deals are unbeatable.

'nuff said.

I got a dell because of one reason and one reason only: they gave me a DPA

Why???? Why not? I bet you've read some of these threads on this forum and you've notciced one thing in common. Everyone uses coupons

Now what other company out there offers a 750 off 1499 laptop? That's freggin 50% off.

well, your first post on this topic makes it seem like your more doubtful as to why a lot of people were buying dell by citing to other companies and proclaiming the pricing similiarities between DELL and other brands out there...badmouthing or doubting DELL computers is a touchy subject as there seems to be a solid division of conflict between DELL users and Non-Dell users

but anyways..i was curious too