OK, so I don't know how intelligent this fella is (and the fact that his screen name is Joanne and he goes by Ivan scares me (can you say identity crisis)). So I know none of you care what I have to say so here is the actual conversation we had...
{Joannee 10:09:46 AM} Thank you for choosing Dell. My name is Ivan, how may I assist you today?
{Davin Reust 10:10:01 AM} Will the video card in the iXPS Gen 2 be upgradeable in the future?
{Joannee 10:10:29 AM} yes.
{Davin Reust 10:11:03 AM} Are you sure of that? I was under the impression that the next video cards will be used only in new laptops.
{Joannee 10:11:45 AM} in fact only few inspiron notebook pcs have upgradeable video card
{Joannee 10:12:05 AM} it is a high-end notebook pc that's why
{Davin Reust 10:12:17 AM} But you are sure that the next line of video cards will be available for upgrade in the iXPS Gen 2?
{Joannee 10:12:57 AM} w/c particular video card are u referring to?
{Davin Reust 10:13:38 AM} Either the new ATI card (the moble x800) or the new line of nvidia cards announced for launch (the 7800 series)
{Joannee 10:14:17 AM} let me check if those two video cards will do ok
{Davin Reust 10:14:32 AM} sure
{Joannee 10:15:09 AM} hold on pls..
{Davin Reust 10:15:17 AM} ok
{Joannee 10:19:54 AM} any of the two will work
{Joannee 10:20:26 AM} u just have to flip the pc over and replace the video card inside
{Davin Reust 10:20:58 AM} So you are saying that in the future Dell will be releasing those cards and they will be available for the XPS Gen 2 right?
{Joannee 10:22:02 AM} yes because xps gen 2 can accommodate those video cards or shall i say the video cards will fit that pc
{Joannee 10:22:18 AM} how soon are u planning to purchase a video card?
{Davin Reust 10:22:50 AM} Well, since those cards aren't released yet I will probably purchase them on release.
{Joannee 10:23:43 AM} u can order them online for ur own convenience once we have it already
{Davin Reust 10:24:09 AM} Do you know when either card will be released?
{Joannee 10:24:49 AM} we don't have info on that yet. just check the website once In a while for updates
{Davin Reust 10:25:05 AM} ok, thank you so very much for your help
{Joannee 10:25:11 AM} Is there anything else I can help you with?
{Davin Reust 10:25:19 AM} that should do it
{Joannee 10:25:34 AM} I hope that I was able to assist you in answering your questions and concerns today. Thank you for choosing Dell and have a great day.
So like I said, I am not sure but this guy was gone for a while checking on if this was actually valid (I am assuming talking to product support). If nothing else it does give me hope for the future capabilities of my iXPS Gen 2. Hope others find this as interesting as I did.
{Joannee 10:09:46 AM} Thank you for choosing Dell. My name is Ivan, how may I assist you today?
{Davin Reust 10:10:01 AM} Will the video card in the iXPS Gen 2 be upgradeable in the future?
{Joannee 10:10:29 AM} yes.
{Davin Reust 10:11:03 AM} Are you sure of that? I was under the impression that the next video cards will be used only in new laptops.
{Joannee 10:11:45 AM} in fact only few inspiron notebook pcs have upgradeable video card
{Joannee 10:12:05 AM} it is a high-end notebook pc that's why
{Davin Reust 10:12:17 AM} But you are sure that the next line of video cards will be available for upgrade in the iXPS Gen 2?
{Joannee 10:12:57 AM} w/c particular video card are u referring to?
{Davin Reust 10:13:38 AM} Either the new ATI card (the moble x800) or the new line of nvidia cards announced for launch (the 7800 series)
{Joannee 10:14:17 AM} let me check if those two video cards will do ok
{Davin Reust 10:14:32 AM} sure
{Joannee 10:15:09 AM} hold on pls..
{Davin Reust 10:15:17 AM} ok
{Joannee 10:19:54 AM} any of the two will work
{Joannee 10:20:26 AM} u just have to flip the pc over and replace the video card inside
{Davin Reust 10:20:58 AM} So you are saying that in the future Dell will be releasing those cards and they will be available for the XPS Gen 2 right?
{Joannee 10:22:02 AM} yes because xps gen 2 can accommodate those video cards or shall i say the video cards will fit that pc
{Joannee 10:22:18 AM} how soon are u planning to purchase a video card?
{Davin Reust 10:22:50 AM} Well, since those cards aren't released yet I will probably purchase them on release.
{Joannee 10:23:43 AM} u can order them online for ur own convenience once we have it already
{Davin Reust 10:24:09 AM} Do you know when either card will be released?
{Joannee 10:24:49 AM} we don't have info on that yet. just check the website once In a while for updates
{Davin Reust 10:25:05 AM} ok, thank you so very much for your help
{Joannee 10:25:11 AM} Is there anything else I can help you with?
{Davin Reust 10:25:19 AM} that should do it
{Joannee 10:25:34 AM} I hope that I was able to assist you in answering your questions and concerns today. Thank you for choosing Dell and have a great day.

So like I said, I am not sure but this guy was gone for a while checking on if this was actually valid (I am assuming talking to product support). If nothing else it does give me hope for the future capabilities of my iXPS Gen 2. Hope others find this as interesting as I did.







