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Farewell to Sager

post #1 of 39
Thread Starter 
Well I decided to return my 5680 under the umbrella policy. My main complaint was battery time. I tried everything for extending it, but nothing worked. Even running the screen at the lowest brightness had no effect. This was curious to me. Among other reasons were: slow support response time, an unresolved problem resuming from Stand By, bulkiness, and the fact that I would have to pay shipping for warranty work (coupled with the fact that I found getting in touch Sager was harder than with Dell). I didn't really find the Sager to have much higher performance in actuality than other notebook running the latest mobile technologies.

Unfortunately, I think it is highly doubtful that the screen on the Dell 5150 I've ordered will be as good as the exquisite screen on the 5680. Nor is it likely to run as cool on my lap as the 5680. So those are some positive marks for those considering Sager.

Definitely for those seeking the best economy on the highest performing notebooks the Sager seems to be a good bet. And for sure I will reconsider Sager each time I buy a new laptop, which is basically yearly.

If Sager or Clevo could slim down their notebooks a bit, (I could care less about weight), make better use power efficiency options and beef up their warranty, support and quality control I think they would shortly become as popular as Dell, IBM, Toshiba, etc.

Lastly, this forum is great. Everyone who is here is really cool. The atmosphere of "Sagerism" is really great. You don't find quite the excitement and loyalty on the Dell forum. And their forum is really restrictive where as here you can more freely express your opinions.
post #2 of 39
So long and happy trails. Hope to see you come back this way on some tomorrow.

You've made your decision and you have your reasons for it. There are those that may, indeed those that would disagree with your reasons. But its your decision to make and you made it. Good luck with whatever you end up with.
post #3 of 39
yea its your money spend it as YOU see fit, good luck with the new laptop
post #4 of 39
Don't forget to take out that 802.11b/g card before you send it back.
post #5 of 39
can anybody say..NP3750?
post #6 of 39
Quote:
Originally posted by CClyph
Don't forget to take out that 802.11b/g card before you send it back.
LMFAO...

Anyway - Sonic Wind - I am sorry you went this route but I must add that everything that you inferred after buying the laptop could have been inferred before you bought it in the first place by reading the user reviews and feedback on the forums.

Neverthless I am glad that you could identify your needs before it was too late. Perhaps you will hang around on the forums and chime in from time to time.

It would be a good idea to document your experience so far...from the beginning...starting from how you decided to get a laptop, why you chose sager, your experience with the Sager community, why you chose to return the Sager and finally end up with what alternative you picked and perhaps a review of that laptop as well...

post #7 of 39
Eh.. your loss, and sad to see you go, but i should say, that none of this (well, i dont know about your stand-by problem.. wanna be more specific?) should have been a supprise. The support i cannot comment on, as i have not needed it, though i still hold by Sager being better than Dell anyway (from the firmware and driver releases, compaired to Dell, as well as Dell hell when i once bought a desktop from them).

Performance wise... you will be disapointed by everything else, so dont be supprised when you are. Thr 5680 is the best you can get; its only down from here...
post #8 of 39
Good luck with your new Dell, but I doubt you will find their tech support any better(I found it to be absolutely awful).

I have dealt with Dell, here is my 8890 next to a Dell 8000:


http://www.pbase.com/image/20888888


After dealing with Dell & then discovering Sager, I would never buy a Dell again.

As far as battery life, that should have been no big surprise if you checked out the posts here before buying.
post #9 of 39
Quote:
Originally posted by jmorton10
Good luck with your new Dell, but I doubt you will find their tech support any better(I found it to be absolutely awful).

I have dealt with Dell, here is my 8890 next to a Dell 8000:


http://www.pbase.com/image/20888888


After dealing with Dell & then discovering Sager, I would never buy a Dell again.

As far as battery life, that should have been no big surprise if you checked out the posts here before buying.
hahhaha...jmorton u post that pic every chance u get....u should just add it to ur sig so u don't have to post it all the time. anyway....good luck with everything sonicwind. hope u find a laptop that fits ur needs.
post #10 of 39
Quote:
If Sager or Clevo could slim down their notebooks a bit, (I could care less about weight), make better use power efficiency options and beef up their warranty, support and quality control I think they would shortly become as popular as Dell, IBM, Toshiba, etc.
Gotta agree on the bulk and battery life. However, when you look at what is being powered, I don't think its too surprising that the battery life is what it is. I would like to see the ability to shove in two smart bay batteries though.
post #11 of 39
Quote:
Originally posted by Jebus
hahhaha...jmorton u post that pic every chance u get....
LOL, I get a kick out of posting it(it's not everyday you see a Sager in bed with a Dell)
post #12 of 39
Can't go wrong with a Dell notebook.
post #13 of 39
Yes you can go wrong with any notebook. Including a Sager. There is no such thing as the perfect notebook...something that will suit everyone without a problem. If this was the case then no one would be lining up to buy an Alienware of all things!!!

Anyway...Dell can screw up too and some of their laptops are just terrible. Same with Toshiba...some are awesome and some are pure and unadulterated sh!t.

The worst thing someone can do is adopt the n00besque attitude of preaching "Cant go wrong with XXXXXX notebooks"

Research, read and make sure you meet your needs with your choice of hardware. Sagers met my choice and Dell might have met his...that doesnt make them a great choice for me.
post #14 of 39
I've owned several Dell laptops and they have all been good. Their support has been decent for me as well, although it's been over a year since I needed to use it. I think the best way to buy a Dell is refurbished. I have two refurbished laptops and one workstation. I purchased them for considerably less than new and got the same warranty as purchasing a new one. I've had the laptops for over 2 years and the workstation for a year and a half. They're all still running great... and should be. I like my Dell's, but I love my Sager. Good luck with your new lappy sonicwind. I'm sure you'll like it. Let us know if you do or don't and how it compares to the 5680.

post #15 of 39
Quote:
Originally posted by obg
I think the best way to buy a Dell is refurbished. I have two refurbished laptops
I agree, I bought that Dell 8000 as a refurb & it looked exactly like a brand new one & was considerably cheaper.
post #16 of 39

Re: Farewell to Sager

Quote:
Originally posted by sonicwind
If Sager or Clevo could ... make better use power efficiency options and beef up their warranty...
There are no power efficiency options for the desktop procs found in the 5680 and 8890 unfortunately. Wait for the Athlon 64 Mobile for similar performance with CPU power-saving.

Sorry to see you go the Dell route, but whatever meets your needs best is best for you.

-phubar
post #17 of 39
Quote:
Originally posted by jmorton10
Good luck with your new Dell, but I doubt you will find their tech support any better(I found it to be absolutely awful).

I have dealt with Dell, here is my 8890 next to a Dell 8000:


http://www.pbase.com/image/20888888





After dealing with Dell & then discovering Sager, I would never buy a Dell again.

As far as battery life, that should have been no big surprise if you checked out the posts here before buying.
Ive had a great experiance with Sager support... the fixed my White Screen promtly (less then 3 days) by sending me a BIOS update... the were nice and courteous... I have no complaints... as for dell ... good look trying to understand them...
post #18 of 39
Quote:
Originally posted by jmorton10
I agree, I bought that Dell 8000 as a refurb & it looked exactly like a brand new one & was considerably cheaper.
That is because MOST refurbs are new notebooks, returned for a defective part (just returned intact...)
post #19 of 39
Thread Starter 
Well I've gotten my Dell in and have had it for a few days, so here is my report.

I am comparing a Sager 5680 2.8ghz(800fsb Hyper) 1gig ram, UXGA to a Dell 5150 3.0ghz(mobile P4 not-hyper) UXGA 1gig ram GeForce fx5200 64meg.

The most significant thing to notice is that the Sager UXGA screen is way better. It is brighter, sharper, clearer and the wide angle viewing is much better (vertically). I think this feature is undervalued in the 5680, I have viewed A LOT of notebooks recently. The Sager screen is awesome.

Conversely, and not so "noticable" is that the battery life on the 5150 is much better. I installed programs constantly on my 5150 for 3 hours while watching movies. So the harddrive, processor and cdrom were running constantly. This was on a single battery.

Next important factor is the video card. OK here was my only test, like with the Sager, I turned up all the settings on Unreal Tournament 2003, max resolution and detail. With the Sager, I had a slight lag, which I diminished all but completely by over clocking a bit. (I only did this for test, I would not run over-clocked as a rule). I ultimately had to run UT in 1400x1050 mode AND reduse some of the detail settings to get fully smooth operations. I'm not too happy about this, but it is acceptable.

Performance wise (other than 3d gaming), I'm sure benchmarks would show the Sager as faster, but in real world use, I don't think anyone would ever notice a difference.

The Dell was $600 cheaper, and I will never have to pay for shipping for warranty repairs.

The 5150 is a little less deep, so is a little more comfortable on my lap and will be easier to use on planes. (I won't be flying first class, or that wouldn't matter.)

Truthfully, to me the 5150 is uglier open, and the Sager is uglier closed. So, they tie there.

Keyboards are equal, both acceptable quality (IBM's have great keyboards)

The 5150 seems more sturdy, the case and the monitor mounting.

The 5150 has sharper text at all resolutions.

So my final opinion is that I have not found the ideal notebook. The Dell is a compromise, to some degree fueled by the fact that I have been satisfied with several previous Dell's and Dell's service and the fact that it was $700 cheaper. Possibility is that Dell will come out with a video card upgrade, it will likely be between $300 and $400. I've gotten a good enough deal on the Dell that I will be able to resell it soon, if the right notebook comes along without a significant loss.

I will certainly be considering Sager again, largely because of that screen. Battery life was the deal breaker for me, though I was also concerned with cost and time of warranty work. Another advantage for me is that Dell is just a few hours from me and the two times I've had warranty work needed, they send me the part, it arrives the next day, I do the replacement myself, and my down time so far has been in the neighbor hood of minutes.
post #20 of 39
For the sharper text issue, ensure that you are using CLEAR TYPE on the Sager. Let us know...

How is the 5150 in the same Unreal test you gave the Sager?

-myrkat
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