HELP! Computer Crisis! 8890 won't turn on!

Hmmmmmm Another one?

What is going on?! The aliens are taking over

Open it up and check your keyboard connection to the mobo.

Often, Sager screws this up when doing service work (well, I've noticed 2 or 3 posts regarding such).

Refer to your manual or search these forums for how to break-down the machine and get to the connector. Above all else: BE CAREFUL. If you are not so technically inclined, stick with re-RMA'ing it.

Sager should know better (i.e. TEST the repaird equipment prior to sending it out; not just turn it on once and power down at POST or whatever).

-myrkat

Sorry for your freak-out jamesshuang. That's such a general symptom its difficult to suggest anything other than standard unknown glitch protocol.

First unplug and then remove battery. Check battery (is it a "smart" one?), then replace it, making sure connections are good, check any other connections you can, and then try to boot up.

If no go, then connect AC and try booting again. If no go, try removing battery and booting up on AC alone.

If still no go, check the primary hard drive, make sure its seated properly. Maybe remove it and reseat it. While its out, give is a very gentle roll over and very mild shake. Any funny noises you don't want to hear? If no problems discovered, firmly reseat the HDD.

Give the whole machine a gentle roll over, mild shake. Any obviously not appropriate rattles or clanks?

If still no go, and you don't want to contact SAGER or PCTorque, and you are determined, crack the case open and check all the connections you can. If possibe, get a copy of the service manual from CLEVO and then keep all the screws in nice little labelled cups. Look it over to see if there are any loose connections. After properly destatiking yourself, check all the connections you can for good seating. Reassemble the case and give it a whirl.

If no good, well, you have exhausted the possibilities you can do without serious training and equipment. Time to talk to SAGER and get ready for RMAing it. I know that's not what you want to hear, but that's all that's left, that I know of anyway.

Hope this helps. Good luck. I sacrifice many bananas for your benefit.

Unfortunately, it seems the SAGER Tech squad has not been on the ball lately when it comes to taking that little extra effort that might avoid a bigger problem later on down the line.


It's not a good omen. I hope they will take notice and as the monkey said to the bird, "straighten up and fly right".

Insert that ribbon cable VERY CAREFULLY. Typically, it's only a friction connection (aren't they all?) - whereby you simply insert tab-A into slot-B kind of a deal.

Gently grab both sides, smoothly rocking side-to-side until it slides in. Don't forget to pray - that never hurts.

-myrkat

james, you may have to email PCTorque directly or try PM. There's a lot of threads and they also are running a business so its possible they may not see this thread.

So fire off an email ASAP. Wouldn't hurt to send one to SAGER as well but I'd suggest you give the folks at PCT a chance first.

Did you try and reset the bios? Remove the battery and AC power, then hold the power button down for 30 secs. Put everything back and see if it boots.

Hook up an external monitor and try booting it. See if anything shows on the external display.

What LEDs are showing? Are the fans kicking on and is it posting?

You're going to have to call Sager tomorrow because it's something they will have to get to work on. Outside of checking the RAM and CPU there's not much else to try if you're sure you have power and it's not posting after resetting the bios.

Keep us posted James, I have an 8890 too, and am starting to think perhaps I should have a second cheap computer to use in case this happens to me. What really scares me though is that I'll be at sea for 2 months without much access to a lot of help.
Bob
I feel your pain!