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How many of you got New or Refurbished Dell?

Poll Results: Did you get New or Refurbished

 
  • 77% (48)
    New
  • 22% (14)
    Refurbished
62 Total Votes  
post #1 of 19
6/26/05 at 4:27pm
Thread Starter 
If you got Refurbished... did you have any problems?
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post #2 of 19
6/26/05 at 5:17pm
Thread Starter 
so far 15 to 2
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post #3 of 19
6/26/05 at 5:21pm
New

U.N.inspector
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post #4 of 19
6/26/05 at 5:24pm
New

I have had friends that have bought refurbed units from the outlet, and have not had any major issues. If anyhting it was user error, not the compys
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post #5 of 19
6/26/05 at 5:27pm
I bought my 9200 new. At the time there were none in the outlet. I've had a few minor problems, but Dell has been pretty good about fixing it, even though I've spent plenty of time on the phone with them.

On a side note: I'm sure the 9300 I had for a time went back thru the Outlet. It was almost perfect when I sent it back in, no difference than when I got it. The main reason it got sent back instead of the 9200 was I couldn't stand seeing my reflection first thing in the morning.
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post #6 of 19
6/26/05 at 5:29pm
Ever Dell I've ever gotten has either been New, Refurbished or Used, except for one.
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post #7 of 19
6/26/05 at 6:10pm
I bought mine new. I wish I had looked at the outlet instead.
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post #8 of 19
6/26/05 at 6:27pm
Quote:
Originally Posted by sonicwind
Evert Dell I've ever gotten has either been New, Refurbished or Used, except for one.
so what was the other one? I'd love to know.

I'm getting a new one in 2.5 weeks
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post #9 of 19
6/26/05 at 10:13pm
Outlet.

See my sig for specs. Should arrive this week. It has the Sony DVD+/-RW which I'm a little concerned about. I'm also a little worried that it might have a junk screen but who isn't after reading here... For the price I paid I'm willing to have to hassel with swapping out a thing or two if and only if it truely isn't up to spec.

Martian
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post #10 of 19
6/26/05 at 10:58pm
I have purchased several new and several refurbs. Two of the refurbs i purchased in the past were exceptional values if they would have only worked. Every new one i have purchased was perfect.
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post #11 of 19
6/26/05 at 10:59pm
I bought mine refurbished and had problems... The LCD display was defective and had to be replaced. When I got it back 3 days later (at least the service was fast) and turned it on, it had 2-3 deadpixels in the middle of the display AND there was a big scratch at the bottom of the LCD outer casing. I complained to Dell Customer support and they are going to send me out a new laptop to replace this one and I'm getting it tomorrow! WOOT...
Hopefully the new one will be free of defects !

-gr
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post #12 of 19
6/26/05 at 11:30pm
I find the idea of buying a refurbished PC of any kind rather scary.
Granted there are some really good deals from that Dell Outlet site but the idea of getting a prejinxed pc is spooky.
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post #13 of 19
6/26/05 at 11:32pm
bought mine new w/ an infamous dell coupone of course.....however, i would have no problems getting a refurbished system if the price was right
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post #14 of 19
6/26/05 at 11:38pm
Quote:
Originally Posted by Skott
I find the idea of buying a refurbished PC of any kind rather scary.
Granted there are some really good deals from that Dell Outlet site but the idea of getting a prejinxed pc is spooky.
I'm with you buddy.
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post #15 of 19
6/26/05 at 11:57pm
if Dell is willing to back up their refurbished computers with a full warranty..then why not?

of course if the price between a refurb and a new one are similiar or comparable, the new one would be a no-brainer...however, if your looking to get a deal, refurb's might be the way to go....
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post #16 of 19
6/26/05 at 11:58pm
new... sig

Should be here in a few days
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post #17 of 19
6/27/05 at 12:02am
9300-Refurb, XPS2-New 1500 shipped
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post #18 of 19
6/27/05 at 12:05am
Quote:
Originally Posted by Skott
I find the idea of buying a refurbished PC of any kind rather scary.
Granted there are some really good deals from that Dell Outlet site but the idea of getting a prejinxed pc is spooky.
Actually, many of the laptops that are refurbished were returned to dell because of a mistake made in the order such as wrong cpu speed or display type, so not all of them had problems before they re-released them.
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post #19 of 19
6/27/05 at 1:16am
I assisted a friend in ordering a I8600 about 3 months back from Dell Outlet. The first one that came would only boot up approx. 50% of the time. Tech support had us send it back rather than trying to trouble shoot and use at home repair. The next one worked, but wouldn't allow dial up internet. This however was easy to fix because the modem just wasn't attached. Since then it's been fine.
My system was ordered new.
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