Originally Posted by DCR
They probably don't have a "sneaky dept", but have you seen the earlier thread where someone got a DVD movie in their "brand new" I9300?
If you search my user ID, you'll see posts of my absolute horrid experience with Dell on 2 I9300's.
The advice to return the laptop and shop elsewhere is the best advice you could take. If you get a good laptop out of the gate, and are happy...you are lucky.
If you get a bad one...just RUN.
I take anecdotal evidence with a large grain of salt. Different people have different agendas and unsupported negative statements are especially suspect. If I hear the same thing from 10 people, I start to pay attention, if I hear it from 100, it's a fact, if I hear it from just one, well, angry people can say anything.
I did go look at some of your past posts and they are uniformly negative. Many are just like this one, you hop on a thread, do a drive-by hit on Dell and on to the next one. Your problems are hard to take seriously because they are so consistently outrageous, remember, there are a lot of Dell customers here and while Dell service can be trying, they *always* take care of it and we know it.
I'll offer you the same advice, sell your Dell (if you actually have one) and move on to something less aggravating, your anger can't be good for your health.