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What is wrong with Dell? - Page 4  

post #61 of 393
6/30/05 at 10:34pm
So much for our 2 year old Dell Desktop, my brother DROPPED IT when carrying it downstairs once. And it worked perfectly after that, so much for a system that is rugged ehh?
post #62 of 393
6/30/05 at 10:36pm
Thread Starter 
lol, i think if you drop any laptop out there there is a chance it will not work
post #63 of 393
7/1/05 at 5:31am
Pricing games.
post #64 of 393
7/1/05 at 5:35am
Quote:
Originally Posted by klas
just like you i always thought that Dell laptops felt and looked cheap until I got to try 9300... as far as their support goes, it does suck... I've been trying to get installation CDs shipped to me and I keep getting referred to different people,
I emailed & I received cds within 7 days.
post #65 of 393
7/1/05 at 5:45am
Quote:
Originally Posted by mwillman
Especially when the Indian tech guy said his name was Steve. Yea and my name is Anuj.
Hey, that's deception, but I would have to blame Dell or any company that contracts support services that allows such a practice. If a company is willing to deceive you, how do you know where they will stop?
post #66 of 393
7/1/05 at 4:17pm
Dell did tell the techs in the India call center to adopt American names to "better relate" to the customers. Apparently, they never bothered to consider that the accent would give things away faster then the name...
post #67 of 393
7/1/05 at 4:36pm
^^Perhaps an accent is a bit harder to lose than changing a name. Just a thought...
post #68 of 393
7/1/05 at 4:38pm
Quote:
Originally Posted by TechToyz
If a company is willing to deceive you, how do you know where they will stop?
Haha.. Good laugh! I recommend you check-out the DVD "The Corporation."

http://www.thecorporation.com/
post #69 of 393
7/1/05 at 4:46pm
Quote:
^^Perhaps an accent is a bit harder to lose than changing a name. Just a thought...
That's not the point - the point is Dell effectively wanted to trick their customers into believeing they were calling somewhere in Ohio or Kansas instead of New Delhi or Calcutta. That's blatant deception on the part of Dell. Why should any consumer stand idly by and let a company lie to their customers like that?
post #70 of 393
7/1/05 at 7:27pm
Thread Starter 
well after trying couple 9300 for a few days I must say I am pleased with overall quality, but I wish they use better LCDs like Sony or Fujitsu... for now I am returning both of them
post #71 of 393
7/1/05 at 8:01pm
Thats been my point all along Klas, they are good machines they just arnt the best.

Thy are fine for what they do but I'm an electronics snob and I only want the best.
post #72 of 393
7/1/05 at 8:20pm
Thread Starter 
well I am returning for personal reasons... I realized I really don't need 17 inch gaming machine... Unfortunately I had to order 2 to realize that so now I will have to go through the whole return process
post #73 of 393
7/1/05 at 8:28pm
just sad that Dell has not a 13,3" lappy ....
post #74 of 393
7/2/05 at 2:55am
13.3" is like the perfect size when 15" is too big and 12' is too small. then again, i have a 14" thinkpad....
post #75 of 393
7/2/05 at 4:08am
Quote:
Originally Posted by tntoak
That's not the point - the point is Dell effectively wanted to trick their customers into believeing they were calling somewhere in Ohio or Kansas instead of New Delhi or Calcutta.
LOL, only a total idiot would be "fooled" into thinking they were talking to someone in Ohio or Kansas!

Quote:
Why should any consumer stand idly by and let a company lie to their customers like that?
Yeah, you're right! I'm sending back my i9300 pronto. That will punish those tricky lying Dell SOB's!

(Ummm... can this also mean that my favorite exotic dancer's real name may not be Sierra? )
post #76 of 393
7/2/05 at 5:57am
Haha odious... I thought Santa was real!!!

Dammit.
post #77 of 393
7/2/05 at 7:22am
Quote:
Hey, that's deception, but I would have to blame Dell or any company that contracts support services that allows such a practice. If a company is willing to deceive you, how do you know where they will stop?
Quote:
That's not the point - the point is Dell effectively wanted to trick their customers into believeing they were calling somewhere in Ohio or Kansas instead of New Delhi or Calcutta. That's blatant deception on the part of Dell. Why should any consumer stand idly by and let a company lie to their customers like that?
You've got to be kidding me. I swear, it's like people search for reasons to hate Dell.

...
...

Oh wait, that's because they do. Cmon guys, did you stop to think that adopting names you could actually write down, pronounce, and say could have a positive outcome? Like say.. oh i don't know, keeping checks on their employees? If someone makes a mistake that costs you time and money, and later their superior finds out about it, what good is it going to do them if you have no idea what the guy's name was, because you can't pronounce it?

Jesus guys. If you want lies go to AW's website.. They are constantly producing charts with false information.

EDIT: http://www.alienware.com/product_det...de=SKU-DEFAULT

Here's an example:
PC-4200 Dual-Channel DDR2 Memory Yes No
NVIDIA GeForce Go 6800 ULTRA version Yes Yes <-- They changed this, before they said dell did not offer the Ultra version, even though dell was the first to offer it...


-fopkins
post #78 of 393
7/2/05 at 7:49am
I've never had any issues with Dell beyond the crappy motherboards you find in their lower end desktops.
post #79 of 393
7/2/05 at 2:14pm
Quote:
Originally Posted by fopkins
Cmon guys, did you stop to think that adopting names you could actually write down, pronounce, and say could have a positive outcome? Like say.. oh i don't know, keeping checks on their employees? If someone makes a mistake that costs you time and money, and later their superior finds out about it, what good is it going to do them if you have no idea what the guy's name was, because you can't pronounce it?
Good point! User friendliness, not deception.
post #80 of 393
7/2/05 at 3:06pm
So you are saying they use american names so thier bosses can pronounce then.

Im sorry but thats just funny.

Of course they use american names to make the customers feel better but its not becuase they can pronounce the name but becuase they have the sense of buying american.
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