check out Reseller RatingsResellerratings.com Both Powernotebooks.com adn pctorque.com can be looked up. Powernotebooks does a larger volume of sales, but pctorque was great to me when I bought my 5660. Plus they run and monitor this forum, so I know if I have a problem Adam at PCTorque is only a quick message away. I think using a reseller is a fine idea, as long as they are reputable. You can easily tell from that website, that the people who have used these resellers are very pleased with the service, support, and prices, and merchandise they recieved. There are others, but I think you will find that the prices are lowest for these two resellers, and the support just as good, if not better than a different reseller. I would guess that 90% of the people on this forum who have bought a new Sager purchased from 1 of those two places, and they are almost always highly pleased with the companies.