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My first dead XPS2 component

post #1 of 24
7/5/05 at 7:42pm
Thread Starter 
...is my 60GB 7200k Hitachi HDD

The person using my XPS2 ran the battery all the way down to zero and I guess the power settings weren't set to auto-shutdown at 3% or whatever.. They told me it just turned off. I figured, ahh that's not good, but everything should be okay.. Go to fire it up this morning and I get a blue screen with unmountable_boot_volume. restarted a couple times and no change.. so I run the diagnostics and the HDD fails the test.. So Dell is sending me a new HD.. Guess I can do that *clean install* now since the new disk will be blank.. What a way to start a new workweek..
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post #2 of 24
7/5/05 at 8:22pm
That sucks, atleast Dell is sending you a new HDD.
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post #3 of 24
7/5/05 at 9:15pm
I hate IBM/Hitachi drives. My history with them has bween 100% failure. Once Seagate comes out with their 7200rpm drives I will be replacing mine
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post #4 of 24
7/5/05 at 11:06pm
Congrats, you've just suffered a head crash!

I didn't believe it was possible (on unexpected powerdown) on modern notebook drives...well, I guess you showed me!
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post #5 of 24
7/6/05 at 12:44am
Quote:
Originally Posted by Ripper3785
...So Dell is sending me a new HD.. Guess I can do that *clean install* now since the new disk will be blank..
Why do you think that the HD will be blank? Did Dell tell you that? Usually, it's similar to the HD that came with your machine--with all of the Dell stuff on there.
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post #6 of 24
7/6/05 at 2:53am
This is incorrect. You will be sent a blank HDD unless the system is less than 120 days. Anything over 120 days, you will receive a blank drive. As for your software on a replacement drive (if you qualify) you should state to the technician that you require a HDD w/Image or at least your IMAGE CDS. Make note that again, your system MUST be less than 120 days old or the image specific to your customized system spec will no longer exist for DELL to send you.

Quote:
Originally Posted by odious_m
Why do you think that the HD will be blank? Did Dell tell you that? Usually, it's similar to the HD that came with your machine--with all of the Dell stuff on there.
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post #7 of 24
7/6/05 at 1:45pm
I have let my i9300 with the IBM/Hitachi 7k60 drive in it run all the way down to the point that it just shut off and did not have any problems. I think it's just a coincidence.

I try to run my battery completely out and then do a full charge about once a month to keep it conditioned.

Sorry to hear about your drive.

Martian
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post #8 of 24
7/6/05 at 1:51pm
Quote:
Originally Posted by Sony311
Anything over 120 days, you will receive a blank drive.
Thanks for the clarification. But is Ripper3785's drive over 120 days old?
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post #9 of 24
7/6/05 at 2:38pm
I've always gotten a blank drive, even if the existing one was DOA. This is the first I've heard of the 120-day thing. Is that new, or a laptop only thing?
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post #10 of 24
7/6/05 at 5:14pm
Thread Starter 
Quote:
Originally Posted by odious_m
Why do you think that the HD will be blank? Did Dell tell you that? Usually, it's similar to the HD that came with your machine--with all of the Dell stuff on there.
Yes, they told me it would be blank.. And told me I will be reinstalling the drivers, OS, etc.

No it is not over 120 days old.

I am not calling to clarify whether it has an image on it or not. Not worth my time. Already wasted too much time on the phone with them. I'm indifferent re: whether its blank or not.. If it's blank, I can do a clean install... if it's not, I can get back up and running quicker... I just want the drive ASAP..Should be here today or tomorrow...
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post #11 of 24
7/6/05 at 5:28pm
thats what happens when u go dell, those darn trendy laptops
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post #12 of 24
7/6/05 at 6:00pm
u dont got to give me neg rep points its not my fault ur dell is a pile of $#!^
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post #13 of 24
7/6/05 at 7:46pm
Quote:
Originally Posted by BIG67
u dont got to give me neg rep points its not my fault ur dell is a pile of $#!^
Thanks for the suggestion!
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post #14 of 24
7/6/05 at 10:10pm
Thread Starter 
Drive here, it is indeed blank. It's a refurb!

formatting and reinstalling as I type this..
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post #15 of 24
7/6/05 at 10:30pm
Nice, hope all goes well.
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post #16 of 24
7/6/05 at 10:31pm
Quote:
Originally Posted by thorndt
Congrats, you've just suffered a head crash!

I didn't believe it was possible (on unexpected powerdown) on modern notebook drives...well, I guess you showed me!
So...what happens if you get a hardlock like I've gotten hundreds of times on a desktop where you either hold the power button in or just unplug it? Can you hold the laptop power button in and it will shutdown?
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post #17 of 24
7/6/05 at 10:52pm
Sure... either that... or unplug and remove the battery... either way...
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post #18 of 24
7/7/05 at 4:58am
i hope all goes bad and no i will not go back to my own forumn....just kidding hope it goes good but viva la toshiba
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post #19 of 24
7/7/05 at 5:59am
Quote:
Originally Posted by BIG67
u dont got to give me neg rep points its not my fault ur dell is a pile of $#!^
technically it was his ibm/hitachi that was a pile of shit...

(notice: no neg rep from me to you for just for being a smartass
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post #20 of 24
7/7/05 at 6:04am
Quote:
Originally Posted by Jovian
I hate IBM/Hitachi drives. My history with them has bween 100% failure. Once Seagate comes out with their 7200rpm drives I will be replacing mine
Yeah, I don't like IBM/Hitachi's either. I've got three 3.5" - 60GB ones which I bought a few years ago and two of them has been exchanged (warranty) once each due to hardware failure. They suck but I'm sure they've gotten a little better. Anyway, this is why I ended up with my superquiet Samsung SP.
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