Well being one of the inhabitants of a non-US continent (Marquis is out on a limb with that one too
) maybe we should come up with a policy that works in our case and put it to Sager.
A lot depends on the trade off between extra business vs cost of implementing the policy. How many systems get shipped internationally? Would Sager make more international sales if they offered a no questions asked world-wide policy? And then would the profit be worth the extra costs involved?
If I were ordering internationally and I came across a manufacturer that offered something like that - they would have my business. It does mean that Sager could compete on a global scale with the likes of Dell Toshiba and HP, but would we all end up paying more for it?
Maybe international shipments attract a surcharge to cover such a policy - charge each customer in order to cover the overall cost? Sort of like a form of insurance - maybe that is the way to do it - tie up an insurance policy. You can take the risk if you want or have it covered by paying just a bit more (obviously less than the full shipping cost of course).
Anyone else with ideas?
/Bra - sorry to hear of your plight man. That sux big time. Just tell 'em aussie sent you - that'll straight'em out