As I said before. THe replacement proccess would be all that much easier if your dealer adhered to normal standards and honored their warranty instead of passing it to asus. For all of you not satisfied by your dealers handling here is what you should demand.
1. Advanced replacment. Requires a refundable deposit of less then 100$. Dealer sends you new battery while you still have the old one and you can use it.
2. Open the box and put the new one in. Use it and run the battery calibration util but dont use that too many times. Put the old one back in the new box
3. Make sure your dealer paid for the preprinted return label in the box. I know alot of dealers advertise round trip expense paid. If not call and request a return label.
4. Put the label on the box and wait for your refund. Call 800-pick ups or 800-go fedex for a free pickup or drop off at your local hub.
This requires 5 minutes of effort from start to finish. If your dealer refused to honor this perhaps you should point to their own written policy or the lack of it. Dealer has to express in writing their compliance or uncompliance to such a situation if its not in the policy then they have to honor whatever you ask for. Once again dont blame asus for this. Yes it is made by asus but it is your delaers job to make the replacment as easy as posible if they dont then thats how much they care.
1. Advanced replacment. Requires a refundable deposit of less then 100$. Dealer sends you new battery while you still have the old one and you can use it.
2. Open the box and put the new one in. Use it and run the battery calibration util but dont use that too many times. Put the old one back in the new box
3. Make sure your dealer paid for the preprinted return label in the box. I know alot of dealers advertise round trip expense paid. If not call and request a return label.
4. Put the label on the box and wait for your refund. Call 800-pick ups or 800-go fedex for a free pickup or drop off at your local hub.
This requires 5 minutes of effort from start to finish. If your dealer refused to honor this perhaps you should point to their own written policy or the lack of it. Dealer has to express in writing their compliance or uncompliance to such a situation if its not in the policy then they have to honor whatever you ask for. Once again dont blame asus for this. Yes it is made by asus but it is your delaers job to make the replacment as easy as posible if they dont then thats how much they care.






Quite the optimist, aren't we? 

