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Ferrari popular/Acer Not!

post #1 of 24
Thread Starter 
In the meantime, we're all hopped up on the Ferrari 4000 based upon great specs, a PC Mag write up and a few forum participant/owners. Where are the other magazine reviews and why hasn't Acer really caught on in the US after all their attempts including buying TI?

Also, how much do we know about their customer service, warranty support etc.?
post #2 of 24
Seeing as I bought an Asus, and they're in the same area as Acer, I think its just because these companies aren't trying to get into the mainstream competition. I've never even heard of an Asus/Acer/Sager/Compal laptop before I came to these boards, but now that I have one, I'm really glad I did. It might just be that they're early on in their notebook making. Maybe they just need to make a name for themselves before they start getting butting heads with companies like Dell and HP?

As for their customer service, I can say nothing... if you've already scoured this very forum (Acer Reviews and Benchmarks) for reviews, you might want to check out www.notebookreview.com . That's where I started, and they usually have a wide selection of reviews.
post #3 of 24
Here in Denmark Acer are selling a lot of very cheap Acer Aspire models in large supermarkets and computer shops. I actually think acer is one of the most well known brands here.
post #4 of 24
I'm an American so I get to say this:

Americans are stupid.

Yeah, generally anyway. Acer and other brands aren't popular in America because so few Americans understand computers, what's good, what's bad... hell just look at the popularity of Integrated Intel Extreme Graphics!

Yeah, just like with hifi audio... people buy Sony and Pioneer and not Teac or Denon. Of course this is just in general terms. Chances are if you're an American and reading this board, I'm not talking about you.

So I'm not saying Acer is the best, or any other brand for that matter... just that Americans are close-minded and believe anything the advertisements tell them. Dell and HP are big because of marketing strategies, not because of a good machine.

Of course, nothing applies to Toshiba... they defy all logic. I don't feel like elaborating on that now.
post #5 of 24
Thread Starter 
Hey, watch it. Bought a 52" Toshiba DLP months ago and it is mind blowing. Had a TI Maverick chip before just about anyone else.
post #6 of 24
i agree, didnt know about any acer or other stuff til i go to this board
post #7 of 24
This reminds me...the name of the first Harry Potter book was changed from "Harry Potter and the Philosopher's Stone" in the original UK release to "Harry Potter and the Sorcerer's Stone" in the American release. Because Scholastic Books know damn well that Americans don't know what Philosophers are.

I bought the American release, so I get to say this. Oh sorry about the really random comment.
post #8 of 24
Quote:
Originally Posted by Kerith
I'm an American so I get to say this:

Americans are stupid.

Yeah, generally anyway. Acer and other brands aren't popular in America because so few Americans understand computers, what's good, what's bad... hell just look at the popularity of Integrated Intel Extreme Graphics!

Yeah, just like with hifi audio... people buy Sony and Pioneer and not Teac or Denon. Of course this is just in general terms. Chances are if you're an American and reading this board, I'm not talking about you.

So I'm not saying Acer is the best, or any other brand for that matter... just that Americans are close-minded and believe anything the advertisements tell them. Dell and HP are big because of marketing strategies, not because of a good machine.

Of course, nothing applies to Toshiba... they defy all logic. I don't feel like elaborating on that now.
I think that I disagree with you on this to some extent. I think that many Americans don't bother learning about what is good and what is bad with computers because many PC/Laptop purchasers have the money to make purchases without examining the product thoroughly. In fact, I would venture to say that it would be inefficient for many Americans to learn all they could about computers before purchasing one. Let's use a typical American PC purchaser named Bob as an example. Bob is a college educated guy who just wants to use his computer for work when he is away from work as well as for surfing the Internet for various things. Lets say Bob really enjoys working on cars. Bob could spend his time learning all about computers. OR Bob could spend his time working on his cars. It would take Bob many hours to gather all the information he would need to make a good PC purchase. Bob likely values this time MORE if he is working on his cars. So, instead of researching all the information about the computer, or whatever other item you would like to name, Bob asks the local Best Buy salesperson what they think will work. Bob makes this purchase and is probably just fine with his computer even if he overpaid by several hundred dollars and is using technology that isn't the greatest. This story is getting way to long, so I guess I'll cut it short =P

So, long story short, Bob would prefer to spend his time working on cars and since he likely has the money to make these computer purchases, he can do so. He isn't stupid, he is enjoying his life.


Also, that comment about Harry Potter was pretty stupid... Companies change product titles and names all the time when they sell to different cultures.
post #9 of 24
yeah im an american, and i get to agree, american consumers are pretty stupid, and companies treat us like we're stupid
post #10 of 24
Quote:
Also, that comment about Harry Potter was pretty stupid... Companies change product titles and names all the time when they sell to different cultures.
Exactly, and in this case they changed the name of the product title to suit a culture that is not smart enough to know what a philosopher or a philosopher's stone is. Quite a slap in the face.
post #11 of 24
Quote:
Originally Posted by EpsilonINT
This reminds me...the name of the first Harry Potter book was changed from "Harry Potter and the Philosopher's Stone" in the original UK release to "Harry Potter and the Sorcerer's Stone" in the American release. Because Scholastic Books know damn well that Americans don't know what Philosophers are.

I bought the American release, so I get to say this. Oh sorry about the really random comment.
hehe in Canada we have the Philosopher's Stone


I only heard of acer a few times before I stumbled apon this site.
post #12 of 24
Thread Starter 
The problem is that we have seen and used Dells, Sonys, etc. I know them. I know what I like in them and what I don't like. For example, I can only use my D600 in my office, in its dock because I hate the keyboard. No matter how "attractive" the specs look on the the Ferrari 4000, how do you buy it sight unseen with no refund allowed from any vendor to date. Is that what an intelligent non-American does, or maybe Americans are rightfully concerned and intelligent consumers. Until it's mainstream, they don't want to take a risk. They want to kick the tires. I am sorry but I have seen Sager advertised for 5 years. No good write ups and no buyers I know of. Same with Acer but I am ready to pull the trigger because at least I have seen a progression of good write ups in mainstream media on the Ferrari line. Despite the fact I have never seen one. I guess that might make me a semi-intelligent consumer.
post #13 of 24
Quote:
Originally Posted by Aves
I think that I disagree with you on this to some extent. I think that many Americans don't bother learning about what is good and what is bad with computers because many PC/Laptop purchasers have the money to make purchases without examining the product thoroughly. In fact, I would venture to say that it would be inefficient for many Americans to learn all they could about computers before purchasing one. Let's use a typical American PC purchaser named Bob as an example. Bob is a college educated guy who just wants to use his computer for work when he is away from work as well as for surfing the Internet for various things. Lets say Bob really enjoys working on cars. Bob could spend his time learning all about computers. OR Bob could spend his time working on his cars. It would take Bob many hours to gather all the information he would need to make a good PC purchase. Bob likely values this time MORE if he is working on his cars. So, instead of researching all the information about the computer, or whatever other item you would like to name, Bob asks the local Best Buy salesperson what they think will work. Bob makes this purchase and is probably just fine with his computer even if he overpaid by several hundred dollars and is using technology that isn't the greatest. This story is getting way to long, so I guess I'll cut it short =P

So, long story short, Bob would prefer to spend his time working on cars and since he likely has the money to make these computer purchases, he can do so. He isn't stupid, he is enjoying his life.


Also, that comment about Harry Potter was pretty stupid... Companies change product titles and names all the time when they sell to different cultures.

So you're essentially excusing complete ignorance. Out of principle I would never be so stupid as to not care about what I'm spending money on. Is this supposed to be analogous to opportunity costs in Econ 101? Maybe Bob doesn't know it yet, but he has an interest in learning about OpenGL design programs to simulate projects for his car work.

Besides, the blame isn't all on Bob... the companies here tend to inch consumers to progress in order to feed their bottom line. You know it.

Quote:
Originally Posted by cmlevy
The problem is that we have seen and used Dells, Sonys, etc. I know them. I know what I like in them and what I don't like. For example, I can only use my D600 in my office, in its dock because I hate the keyboard. No matter how "attractive" the specs look on the the Ferrari 4000, how do you buy it sight unseen with no refund allowed from any vendor to date. Is that what an intelligent non-American does, or maybe Americans are rightfully concerned and intelligent consumers. Until it's mainstream, they don't want to take a risk. They want to kick the tires. I am sorry but I have seen Sager advertised for 5 years. No good write ups and no buyers I know of. Same with Acer but I am ready to pull the trigger because at least I have seen a progression of good write ups in mainstream media on the Ferrari line. Despite the fact I have never seen one. I guess that might make me a semi-intelligent consumer.
Stick with what you know. Good thing the settlers didn't believe in that theory when they left Britain. I think ten minutes of browsing on Acer's website should make you feel secure. I'm not saying to rush into the purchase of anything. Do a little bit of research, if anything but on pure principle because it is your money - whether a dime or ten grand.
post #14 of 24
Quote:
Originally Posted by Kerith
So you're essentially excusing complete ignorance. Out of principle I would never be so stupid as to not care about what I'm spending money on. Is this supposed to be analogous to opportunity costs in Econ 101? Maybe Bob doesn't know it yet, but he has an interest in learning about OpenGL design programs to simulate projects for his car work.

Besides, the blame isn't all on Bob... the companies here tend to inch consumers to progress in order to feed their bottom line. You know it.
I am excusing ignorance, but not complete ignorance. I highly doubt that you know everything you need to about every product you have ever purchased. Perhaps you do, but I highly doubt that many people do. For you a computer may be a huge purchase. It is for me, that's why I'm on these forums. However, if it's a small investment to you, then it may not be worth the time to discover every little detail about it. Also, Bob doesn't need to know too much about the hardware to do anything with OpenGL design programs. He just needs a machine that can run these programs. Bob doesn't even have to know what OpenGL is to use these programs. I do agree with you that companies are only in it for the bottom line, though. However, I don't want to start a whole new debate about a company's purpose for existence.


EpsilonINT, seriously, please use that thing between your ears before you start making comments. The whole world will be better off. I am really sick and tired of all this "America sucks" bullshit. The people in America are no more stupid or foolish than the people in any other country in the world. You may not agree with the American way, but making such sweeping comments is pretty damn foolish. You missed the entire point of my last post.
post #15 of 24
In Denmark the laws are quite consumer friendly. No internet based shop can sell you any electronics without giving you 14 days to test the gear. If you're not completely satisfied with keyboard, screen, noise-level or any other design feature you always have the right to return the product within these 14 days (as long as you haven't decreased the value of the product). I think this rule also applies to EU, but I was also under the impression that you had the same rights in the US?
post #16 of 24
Thread Starter 
Quote:
Originally Posted by Kerith

Stick with what you know. Good thing the settlers didn't believe in that theory when they left Britain. I think ten minutes of browsing on Acer's website should make you feel secure. I'm not saying to rush into the purchase of anything. Do a little bit of research, if anything but on pure principle because it is your money - whether a dime or ten grand.
I think what you're missing is my point that with research I am, in fact, ready to make the leap. But it is not based upon what's on someone's website. That I just don't buy. I am more impressed with the users' comments and PC Mag's review. The problem with laptops in particular is the ergonomics. With a desktop, under the worst case scenario, I can replace the keyboard and mouse. I could even upgrade the video card and monitor. With a laptop, it's take it or leave it other than memory. If I could, I would upgrade my Sony Vaio F560 (PIII 600) with a new motherboard because I love everything else about it, or I would upgrade my Dell D600 with a new keyboard that has the delete key in the right spot and wasn't mushy (Dell says you can't remap the key).

I'm also not sure that money is the real issue. No matter what our backgrounds are, most of us don't want to throw out $2,000. And we certainly don't want to be miserable each time we use the laptop cursing at the heat, the misplaced keys, the bad customer service. So us Americans (an oxymoron), us humans, like to stick with what we know and maybe take some chances on significant purchases. It is just hard to believe that Acer has not penetrated the American market. For more than a 1/2 a decade they have had major announcements of their intent to do so w/o success. After all it's not as if Asian companies have had difficulties in placing their products in this country before. So their No. 1 in Europe and No. 4 in the U.S. I can see the reason why car sales are different - local brand loyalty in both geographical areas, different needs for European roads and cities, etc. but why with Asian laptops?

As to any American bashing, I can only sit back and smile with confidence and pride knowing that we may not be perfect but, damn, we are good. And with all the Bad American comments you never hear Americans bashing our friends overseas on these forumns. It's just not part of our background. It's not a need. We have positive, productive things to concentrate on.
post #17 of 24
Whoa there Aves. I didn't say America sucks. I'm an American, always was, always will be. I'm a Bush supporter to the highest degree and am so priveledged to be part of the best country in the world. But all those wonderful things don't apply to this issue. I can love the country yet still realize that its inhabitants have become so ignorant over the years.

Maybe Bob has an unlimited budget because some lawyer got him a billion bucks from a coffee incident at a restaurant. Still doesn't matter. If he buys a Gateway m250 or Dell Inspiron 2200, or anything else that seems to be popular with an advertised 64mb or 128mb graphics, he'll be up a creek when he tries to run AutoCAD or DCC or VIZ/SIM, or hell, really any program that needs more than a CPU. I know this because I was a stupid American before I bought the Ferrari. I got a Gateway 200 ARC, which was a lovely laptop. Didn't give me any troubles, didn't get hot, had a decent screen. It was so thin and light... but I had to get rid of it. It was sold to me when I didn't pry the Gateway representative... when he read the specs they sounded awesome. Well, the thing barely had more juice than my year 2000 Dell Inspiron 5000 (which had ATI Rage Mobility-P). 4 years difference between those two laptops, the Gateway being significantly more expensive for better specs--- yet the performance barely topped the old Dell. So I buy the Ferrari and holy crapoly, it was like a quantum leap from the Gateway, which was introduced to the market around the same time.

Anyway, aside from that long story, the idea is... you should get what you pay for. Many laptops are being advertised as being "the best multimedia machine" yet they have Intel Graphics. It's misleading and deceiving because someone, maybe Bob, will buy it thinking it can handle all sorts of media. Intel doesn't even have adaptive deinterlacing... so the cheapest system with ATI or nVidia will do better.

So I guess this has become more of a case against Intel's Graphics solutions than anything... but I believe in the theory of Supply and Demand. If Americans wake up and demand better technology, we will get it!
post #18 of 24
Quote:
Originally Posted by cmlevy
As to any American bashing, I can only sit back and smile with confidence and pride knowing that we may not be perfect but, damn, we are good. And with all the Bad American comments you never hear Americans bashing our friends overseas on these forumns. It's just not part of our background. It's not a need. We have positive, productive things to concentrate on.
That's because those worthless socialist creeps don't deserve much recognition.

I'm honestly not anti-American... I just think some of our companies need to go back to college and take Business Ethics before they package a multimedia machine that has integrated graphics. Just like anything else in this world... the best reward has the longest quest. Let everyone else be miserable, you'll have the best laptop because you found it

As for Acer not penetrating the market... same reason Hardees can't topple McDonalds. Volume sales, sheep marketing, and people sticking to what they know/loyalty.

Heh, I'd insult Europeans more if this were a political forum... but it's computers
post #19 of 24
Thread Starter 
Kerith

The bashing wasn't even directed at you but you seem to be jumping in willingly. I don't think the issue is an American one (and the election was a rip!). If Acer has such a great product, then they have to sell it to us. Having people talk about it on forums is not the answer. It is THEIR problem, THEIR marketing failure. As much as I am not a Dell fan, I bet Dell would run a magazine ad or two if they had a Ferrari 4000. If your read and write in forums, you are not normal. Don't think otherwise. Most world consumers heavily rely upon marketing and may read a few magazine reviews as a next step. I wonder what small per cent of my friends (yeah - those lawyers you refer to) even subscribe to computer magazines. So they are only left with marketing and word of mouth. Neither of which include Acer, which is Acer's fault, not the fault of Americans.
post #20 of 24
I don't disagree with you, especially about being normal .

I'm just very anti-sheep. Marketing strategies don't work on me because I'm a cynic. Someone boasts about their product, I want them to prove it. Doesn't mean I have to get my hands on it and test it myself (though that is nice)... because I took the little bit of time to learn the differences. Also I'd rather a company spend more resources on the product than on the marketing and potpourri. But who knows, maybe I am the odd one and being a sheep is normal. Baa Baa, Dude Get a Dell - or however that goes. As long as I've got what I like to hell with everyone else. That a good mindset?
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