Listen To This... - Page 4

I'm pretty pissed.. Because in all honesty Sager for hte price can't be beat, but then again, you always get what you pay for.
Right now I have a $2500 paper weight, when i NEEDED this damn thing for a presentation in 2 hours.......

Now, of course I have no idea what happened, but leaving a message with a Broken English Sager Answering System worries the living hell out of me.

I can not afford to have this system be gone for 3 weeks, then to have it come back in worse or same (as this post seems to have described) condition.

What I'm hoping is magically my sager starts up with out a problem, and this has all been a bad dream.

But, the harsh reality is, I'm fuct. And being in a not so great finacial condition, how am i going to get another computer?!

(sorry for my rant, just right now I am not very happy, I feel like crying )

if its just a bad lcd you could boot it up and recover any files over the network.

EDIT: title - removed the "sh*t" - it's fine here in the "meat" of the thread, but let's at least keep the title respectable.

-myrkat

Heh, that's OK, this whole thread seems to be on fire!

-myrkat

Well, my problem was solved by Myrkat, in which we will not reguard him as God. (or some respectable or notable Diety!)

Thanks Myrkat, My Sager is Back to normal, now it's just a matter of what caused it to go wrong between this morning and now.

Pelazem wrote: It's a tough call. I can't be sure, but I suspect that part of the reason why you hear so much about problem pixels on Sagers is:

1) We have a forum dedicated to Sagers where people are free to speak about their experiences. A good percentage of people with problems will post, while a good percentage of people without problems may not even know this forum exists...

2) The pixel policy has been talked about for a while here, causing many to scrutinize their lcds. I'm sure there are many with at least dead pixels (lit ones are probably easier to spot) who don't even know they exist.

I did a quick google search, and found this thread on Powerbook users: Mac Forums

A couple quotes from the above forum:

I posted this not to stir a pot of "Apple's ripping us off" - All LCD's have dead or funky pixels - they just might not be wrong enough to make out. There is no such thing as a perfect LCD. It's just good knowledge to have if you have many funky pixels wether you will be wasting your time trying to get a new display.

and

you know, out of a few million pixels, 5 isn't really bad... it would cost lotsa dough to replace every panel if it were less than these specs.

Sound familiar? I don't Sager's are alone.

-Peter

ps. In the above Mac thread, I tried to go to the posted link that displays Apple's pixel policy. It was taken down at request of Apple's legal dept. Ouch!

we all know that all lcds have issues. hell most of these companies share the same lcd panels. just accepting it is just not the way to make changes

Wow. Was just a luck guess... but I'm glad it worked for ya!

-myrkat

I was lucky enough to get what seems to me a flawless LCD with my 5680 (i've never tested it, but since I've seen no dead pixels or problems, I've never cared to!)

I've just been plagued with other problems... HD Failure, Recent Memory Not Wanting To Work Error, Having to Reset HT in the bios almost every time the system boots...

But hell, all those problems and I at least have a pretty screen!

I just cant stay away - How would you suggest this issue is fixed then? The LCD manufacturers are the end in the chain, I am sure they would be interested in any new technology that would elimiate the possibility of dead pixels etc that you are privvy to.

Keep in mind that this new technology should not increase production costs thus raising end unit prices and causing people to start a new thread bitching about the price of LCD's.

The way you people talk you would think that Sager makes the LCD's and this is a vast conspiracy on their part to give us crap LCD's.

I would be interested in getting a count of how many of the new model units have shipped and comparing that to how many have been returned/RMA'd/Dead pixelled.

if the end unit prices need to be increased to deliver a flawless display then im fine with that. i don't know how much of an increase the end users would incur. but over time the prices would come down. if there is pressure on these manufacturers to increase build quality then sooner or later they will have to listen to their customers

yea the pixel issue is a hot one. im done with it. i just hope my 5680 doesnt come with any.

I don't think I'm any more worried now than before about purchasing a Sager. I've yet to hear of any company that does everything perfecterly. Look into any company and you'll find unfair policies, shady dealings and mistakes. No company is immune and I doubt Sagers are any less reliable or the company any more shady than any other.

I do feel that getting your old machine sent back to you as new is a bit beyond the pail, however, this is common practice amongst many companies and doesn't serprise me at all. Skirting around certain legal issues is common and as long as a class action suit isn't taken out, they will continue to do what they do. It's not just Sager doing this, almost anyone who feels they can get away with it will do it. Not necessarily as company policy, but by local management trying to keep profits at a decent level.

Most of the time they tend to look on it as 'no harm done' as it is still essentially a new computer. That doesn't make it right, it just makes economic sense to do it. Most people will let it slide and that's largely why it continues. In some cases it can mean the difference between life and death for a company. Selling cheap means less profit and less profit means you cannot afford the returns like Apple can as they charge way more than most for hardware.

I can see if from both sides and I understand why it happens. It's not too great for the company or the customer, but the realities of economics plays a big part in what happens. That's life.

I do hope that your situaton gets resolved to your satisfaction and I hope Sager learns a small lesson through these posts. I will still be ordering a Sager when funds allow as I have faith that overall the company is a lot more good than bad, as is the case with most companies. Buying anything is pot luck as to what you'll get in terms of condition and reliability and failures will and do occur in both the hardware and the system that supplies them.

I agree lite - but here is the problem - though you may not care about a unit price increase. The manufacturers will. The computer companies will and 99.9% of end users sure as hell will. Buy buying as sager you have marked yourself as a person who cares very strongly about having the best. Most users dont care anywhere near as much - they want a laptop that runs and does basic stuff. We are a very very very very small percentage of the laptop community.

To get perfect screens everytime it will not take us yelling and ranting - it will take a change in technology/build method that will allow the LCD menufacturers to produce them so cheaply that they can throw away the ones with even minor defects.

yea it just sucks we have to pay for manufacturers sacrificing quality for quantity. it will be interesting to see how lcd technology adapts

ouch i feel for you man.
sager really screwed the pooch on this one. i would have gotten the 5680 anyway but thats just me

ive heard there are tons more complaints on other manufacturers forums.. 1 of the reasons alienware's are locked to customers only.... I guess adam could confirm this now since he is an aw owner too with his review unit... all this has made me glad i stuck with the sxga as it seems the uxga's are having most of the pixel problems