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Dell closes mesageboard - Page 2

post #21 of 29
7/20/05 at 11:28am
Quote:
Originally Posted by YinYang
I though Emachines and HP were the same thing.
Actually, Gateway owns EMachines, but they're still not the same thing.
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post #22 of 29
7/20/05 at 11:47am
Quote:
Originally Posted by Freak4Dell
I actually like foreign support better than American support.
Que??? Your slipping man!!!! Call Dell support and see how you feel after that. The day i got my 8400 I called in because the internet card wasnt working, so I call support since i paid for a 3 year support pack. 2 hours later I figure out the problem before the guy on the phone does. Speaks volumes dont it??? I hate Dell for that.
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post #23 of 29
7/20/05 at 12:28pm
Quote:
Originally Posted by aurora
If you post it to share the info with others, that would be a nice thing to do. But your only reason is start a Brand arguement in another forum at NBF? oh well. be careful how far you push it. obviously the Dell mods don't mind this kind of things to happen.
LOL, it was a bit more subtle than that. Of course it was presented as information (had you read the post you would have known that), the information itself is the bitter pill for some of the more rabid Dell haters who go out of their way to create the very situation you accuse me of. Lighten up dude.
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post #24 of 29
7/20/05 at 3:23pm
Quote:
Originally Posted by solobaricsrock3
Que??? Your slipping man!!!! Call Dell support and see how you feel after that. The day i got my 8400 I called in because the internet card wasnt working, so I call support since i paid for a 3 year support pack. 2 hours later I figure out the problem before the guy on the phone does. Speaks volumes dont it??? I hate Dell for that.
I've never waited for more than 45 minutes, and the technician has always been able to help me with my problem. I just feel like the foreigners care more about their job to help you than the Americans do.
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post #25 of 29
7/20/05 at 3:24pm
Oh, I forgot the reason I came back to this thread. Dell has now reopened the Customer Care General (Non-Technical) board, so all your non-technical complaints can again be directed to that board.
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post #26 of 29
7/20/05 at 3:34pm
Im just saying I didnt have a good experience......Maybe the guy was new, I dont know. Im just upset I paid all that $$$ and I figured out the problem before him. Im not mad at him, or saying it would have been any diffrent had it been based in America, but Dell is one of the companies that chose to outsource, and saw a big increase in cust dissatisfaction due to it.
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post #27 of 29
7/20/05 at 4:30pm
Quote:
Originally Posted by NYCscorpio2000
They are talking about the "Customer Care" support boards.
Lol i never knew dell even had a customer care forum...either way it doesnt make much of a difference since the community forum seems to have answers to tons and tons of stuff.
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post #28 of 29
7/21/05 at 6:21am
Quote:
Originally Posted by Freak4Dell
Actually, Gateway owns EMachines, but they're still not the same thing.
ok. Sorry!
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post #29 of 29
7/21/05 at 3:35pm
Hey, don't get offended. It was just a mistake. I wasn't trying to patronize you or anything.
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