Reiview KEYBOARD UPDATE:Hello again, I have an update regarding my keyboard for the 9300.
Originally I thought I received a "thai" keyboard with my system based on what others had to say about Thai versus Chinese Keyboard,
MY ISSUE: My keyboard has flexy keys, you can press a corner of the key and it flexes alot, also while typing my cursor would jump for no apparent reason so I called dell for a replacement asking them for the CHINESE keyboard as I thought I had received a THAI keyboard. Further research on these forums indicates there are about four keyboards used on the 9300 and 6000.
My replacement keyboard arrived today and when I removed the original keyboard I found out that it was a chinese keyboard though not the high quality one that other users report having, my original keyboard was made in china and has a model number on the back of it which is.....K051125X made by SUNREX TECHNOLOGY CORP and carries a dell part number of OH5639. My replacement shipping invoice states my new keyboard is a replacement kit item number R8690 which includes a small screwdriver, instructions and a special plastic tool for removing the keyboard hinge cover (thanks dell). the keyboard itself is listed as item number N8685 on the invoice but the model number on the back of the replacement keyboard is Model A196.
The original keyboard though made in china, looks like the keyboards made in Thailand and has the flexy keys, when you depress a key on the corner it flexes and you can hook a finger under them when you are really typing fast. when I removed the original keyboard I found it to be very cheapo and low quality, the metal back plate was full of hole where the keys attached to it and the metal was rather thin and flexed alot when holding it up ( this is model K051125X).
When holding up the replacement chinese keyboard Model A196 it has a much thicker/firmer backplate that is solid, no holes stamped in it to attach the plastice keys, on the front of the keyboard it has the soo called "rivets" that can be seen under the V B and N keys as well as some other keys on the keyboard and looks like the keyboard that others have posted pics of. There was no flex to it at all and it is obviously a higher quality keyboard and the keys do not flex when pressing a corner of them like the cheapo chinese model or the Thai model.
I am typing this review addendum on my new chinese keyboard and I am very happy with this replacement, no wild cursor jumping and the keys have a more solid feel when I strike them and make a more pronounced click when striking them, even if I hit just a corner of a key it depresses evenly. It is much more like the Ibm laptop keyboards which I think are the best. For those of you who are having similar problems with your keyboard you might want to contact dell and request this replacement, the keys are a bit noisier but not distracting and have a great tactile feel which I find much more comfortable than the cheapo piece of crap keyboard my 9300 originally came with.
Hats off to Dell for sending me the keyboard replacement I requested and sending it fast. At first dell wanted me to send the entire system back to them for the keyboard replacement but I insisted that they send me one that I could replace myself as it is a simple task and besides I didnt want to get a complete replacement that might come with other hardware that I wouldnt like. I told the dell rep that it would be alot cheaper for them to send me a keyboard than it would be for them to take my whole system back and they agreed for which I am also thankful as I am happy with my screen (samsung).
The experience has got me to thinking about a few things regarding other hardware issues users have complained about. In order to keep a steady flow of parts available for building the lappies, dell uses several vendors so they can fill orders without possible delays. Because of this, the consumer receives a product that can be wholly different from one machine to the next as can be seen from reviews on the lcd panels, keyboards and dvd or cdrw dvdrw drives. Depending on which vendors part you get, you either get a quality part or a sub par one as I did with my keyboard. With this in mind it is important that in all reviews on compontents whether good or bad, its important that reviewers include the part number/model number and not refer to it generically. I cant tell you how many reviews on lcd panels ive read for the Inspiron line where people love their LG or hate it, Love their Samsung lcd or hate it, but neglect to include the model number so that we can figure out which parts are good or bad quality and request Dell send us the GOOD ONES.
With this in mind I would hope that others will take charge and include the specific model numbers of parts they are either having problems with or enjoy very much so that as we browse through this forum we can better Isolate any issues.
I hope this has been helpful to others and would welcome any comments from others on their keyboards and model numbers as well as comments on their LCD panels and model numbers.
Sorry for being long winded but since we all seem to be a bit obsessive about our notebooks, I felt it was important to lay out my two cents as every review I looked at before my purchase was very helpful although they would have been more soo had there been more details other than "I love my samsung panel" or " I hate my LG panel" or "this samsung has light leakage" or "my LG is sparkly" or " I love my keyboard" etc.