Having gotten no feedback since last week when I called, I called again a few minutes ago. Spoke with a nice lady who said her name was Nicole. She says my computer went to phase 12 then back to phase 9. I specifically asked if something was backordered and was told that "something probably didn't work right or was not compatible" and more could be learned later today.
Maybe I'll have time to check back with her later today, maybe not. I asked but she declined to send me an update email herself.
I don't mind waiting for AW to check things out. I'd prefer not to find out about a problem after I've got the machine. From my searches on AW "problems," and "support" using good old Google it would appear some folks have had problems that got by that so-called "integration" and "testing" phase.