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iBuypower and I: the tech support story (round 2) - Page 2

post #21 of 31
8/19/05 at 4:25pm
Thread Starter 
THE FOOT IS HERE:

A fedex guy shows up at my door and hands me a box (after I sign for it of course). I rip it open hoping for some type of a goodie inside and after digging through a pile of packing peanuts I find a plastic baggie, inside is omg....a rubber FOOT! Woot woot! So skeptical that it is THE FOOT, I run upstairs to my room and place it on my laptop, OMG...IT FITS! Ugh...so now I have to go to walgreens buy some superglue
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post #22 of 31
8/19/05 at 4:29pm
Quote:
Originally Posted by abf
THE FOOT IS HERE:

A fedex guy shows up at my door and hands me a box (after I sign for it of course). I rip it open hoping for some type of a goodie inside and after digging through a pile of packing peanuts I find a plastic baggie, inside is omg....a rubber FOOT! Woot woot! So skeptical that it is THE FOOT, I run upstairs to my room and place it on my laptop, OMG...IT FITS! Ugh...so now I have to go to walgreens buy some superglue
u should call up tech support and have them send someone to install it. or at least compensate you for the time and expense it took you to drive out to Walgreens, purchase glue, drive back and install it.
Jeez, the whole day is pretty much wasted.....

A days earnings plus punitive damages in the amount of $1600, so that they will learn not to do this again.....
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post #23 of 31
8/19/05 at 4:32pm
Quote:
Originally Posted by abf
THE FOOT IS HERE:

A fedex guy shows up at my door and hands me a box (after I sign for it of course). I rip it open hoping for some type of a goodie inside and after digging through a pile of packing peanuts I find a plastic baggie, inside is omg....a rubber FOOT! Woot woot! So skeptical that it is THE FOOT, I run upstairs to my room and place it on my laptop, OMG...IT FITS! Ugh...so now I have to go to walgreens buy some superglue

they sent a rubber foot inside a box of foam peanuts? was it going to break or something?
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post #24 of 31
8/19/05 at 5:19pm
Thread Starter 
walgreens is about 5 minutes walk away from my house. they ran out of superglue ($1.99) though, so i was forced to buy crazy glue which ran me $3.50. It was so hot outside it sucked. I haven't glued the foot back yet though.
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post #25 of 31
8/19/05 at 6:19pm
Did you glue it yet....?
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post #26 of 31
8/28/05 at 6:30pm
Quote:
Originally Posted by CoffeeShark
they sent a rubber foot inside a box of foam peanuts? was it going to break or something?
LMFAO!!!
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post #27 of 31
8/29/05 at 1:29am
Wow. My friend bought from iBuypower too. He just sent it back for repairs. Actually, it came with a bad space key & some other problems. He continued using it, hoping other problems will show up, so he doesn't have to send it back several times. Now, 3 months later, he just sent it back for repairs. So far, he says the iBP techies have been very nice.

I would seem that iBuyPower laptops aren't the most well built and definitely not the most well tested laptops out there. It's a shame, because they really offer great prices.
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post #28 of 31
8/29/05 at 6:09pm
Thread Starter 
Quote:
Originally Posted by Diviktory
Wow. My friend bought from iBuypower too. He just sent it back for repairs. Actually, it came with a bad space key & some other problems. He continued using it, hoping other problems will show up, so he doesn't have to send it back several times. Now, 3 months later, he just sent it back for repairs. So far, he says the iBP techies have been very nice.

I would seem that iBuyPower laptops aren't the most well built and definitely not the most well tested laptops out there. It's a shame, because they really offer great prices.

diivictory...ibp doesn't build their lappies, they assamble them....big diff
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post #29 of 31
9/1/05 at 11:04pm
My friend purchased a desktop from Ibuypower and had nothing but problems. First a faulty video card, then when that was supposedly fixed, it kept going to blue screens and randomly shutting off. I would never deal with that company.
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post #30 of 31
9/1/05 at 11:15pm
Thread Starter 
ehh, its a hit or miss. i can tell you right now there are a lot of happy customers. granted their service is SLOW, they have done everything i asked them to do. They fixed my problems both times just as needed, they shipped me back my foot and my pcmcia card when i reported it lost, and were reletively quick on the phone......now they just need to learn to ship OVERNIGHT or at least 2nd Day.
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post #31 of 31
11/30/05 at 8:31pm
Those fixes are scaring me...

I don't know what i would do if i had to send out my laptop...i don't have any desktop or any replacement laptop...

so far it's been close to 9 months and this lappy has no problems..hopefully none to come at all
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