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xp pro and "Dell Notebook System Software" drivers incompatible

post #1 of 11
8/3/05 at 2:04am
Thread Starter 
i tried to install Dell Notebook System Software on my fresh xp pro and it said "this computer is not compatible with the drivers"

anyone have this issue?
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post #2 of 11
8/3/05 at 2:05am
Thread Starter 
oh by the way, i had a preinstalled xp home edition when i first got the 9300.
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post #3 of 11
8/3/05 at 4:02am
Thread Starter 
anyone?
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post #4 of 11
8/3/05 at 4:44am
duno why you are having a problem, but i seriously doubt that xp pro isnt supported i had no problems running the driver CD on XP pro on my XPS gen 2, you could always just download the drivers of dell's site individually if ur having problems, thats what i do anyway, i get newer drivers that way.
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post #5 of 11
8/3/05 at 5:16am
Quote:
Originally Posted by nickman777
i tried to install Dell Notebook System Software on my fresh xp pro and it said "this computer is not compatible with the drivers"

anyone have this issue?

The only thing I can imagine is that you have either one of two things, and I am thinking it is the second issue.

One you have the wrong software for your system (I dont know which lappy you have)

Or two you may need to install Microsofts .net framework in order to be able to install. (I had this problem myself)

I reformatted my system, did the same thing installed fresh XP and all drivers etc and the system software two. BUT after you do the initial windows install is when you should be doing the Dell notebook system software then you patch up the rest of windows and drivers, this is because this software loads the chipset software and Centrino drivers needed for your system.
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post #6 of 11
8/3/05 at 3:47pm
Thread Starter 
good info eclypse3demons, thanks for your post. i have not yet installed microsoft framework, but i too believe that is the remedy to my problem.
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post #7 of 11
8/3/05 at 5:18pm
Could be .NET framework.. (unlikely) but more so the NSS CD that comes with the laptop could be kind of old for the BIOS version you have.
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post #8 of 11
8/3/05 at 5:22pm
I had this problem last week. Before installing NSS, make sure your XP is updated to Service Pack 2. After installing SP2, NSS installed without any problems.

Good Luck!
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post #9 of 11
8/3/05 at 8:20pm
Thread Starter 
ill make sure i install both sp2 and net framework before installing NSS
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post #10 of 11
8/4/05 at 1:51am
From its brief functional description, NSS doesn't appear to be essential to the operation of the laptop; hence I have not re-installed it after the disk reformat and WinXP fresh install. and my i9300's devices seem to function fine w/o it.
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post #11 of 11
8/4/05 at 4:36am
Quote:
Originally Posted by crashnburn
Could be .NET framework.. (unlikely) but more so the NSS CD that comes with the laptop could be kind of old for the BIOS version you have.

Like I stated these the only two things I can imagine, it is possible the software CD is incorrect, The correct NSS for the i9300 is version A18.

As far as it being non essential, I would have to disagree on that, it loads drivers written for and tested on the i9300, especially the cpu and usb floppy support. I have a problem with any description that uses the words "critical" and "operation" in them

The CD you should be using for your laptop should be Recsource CD build 868, version A20, you can check this by loading the "Drivers and ultilies" CD and check the very top of the screen it should say the version across the top like a banner.

As far as the .net framework, I had a problem with two installs without it, one was in particular that was Dell Media Experience Version 3.0 it would not install without it at all, and the NSS had an issue until I installed SP2+.net, it was just a suggestion I dont have any paperwork to back that up hehe
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