Okay, Dell isn't crap... Compal is! Heh, they are the maker of most of the Dell notebooks, if I recall correctly. They are the ODM of the Inspiron 5000 series, like I said earlier, the model I suspect exploded, the model I am using right now to type this message. I wish they'd say what model it is... anyway, besides the fact a ton of batteries for the 5000 series were recalled, two other 3000 series computers (I think) had batteries recalled, and the 8000 series still has the same problems my 5000 does with the chintzy plastic cracking, creaking, and breaking. So, I have to say, Dell's notebooks really are *crap*. I have owned one, and had contact with many other models, and they all displeased me very much.
However, all the Dell desktops I have had and used are great, and their Axim PocketPC is also very, very good. But the notebooks are awful. All just *my* opinion, of course.
The battery explosion certainly hasn't stopped me from using my Dell products, and I would consider buying Dell again if their quality improved. I don't blame Dell for this, but it does make me worry a little bit, in any case.