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Price matching

post #1 of 10
8/4/05 at 6:12pm
Thread Starter 
I purchased an Inspiron 6000 on July 22. At the time it was 25% off. Now I see it is 34% off. Will Dell refund me the difference because it has only been two weeks since I purchased mine? I also used my 12% EPP discount if that makes any difference.
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post #2 of 10
8/4/05 at 6:36pm
I doubt it, although you can try complaining, they may do something for you, even if its not giving you the discount.
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post #3 of 10
8/4/05 at 9:48pm
call dell and threaten to return,this generally gets the best results
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post #4 of 10
8/4/05 at 10:13pm
good luck on that one. I gave it a try a while back and they said that since it was a coupon with expiration dates, if you didn't purchase it within the specified dates, they cannot price match it for you since it was a coupon-related purchase
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post #5 of 10
8/4/05 at 11:17pm
Thread Starter 
I didn't use a coupon though. It was an instant 25% off at the time. I'm still going to try. It is a $300 difference so I'm going to do everything I can.
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post #6 of 10
8/5/05 at 11:55am
Worst comes to worst you can return the system and then reorder it
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post #7 of 10
8/5/05 at 11:47pm
Yea, especially since you're in the 21-days (Or whatever the time limit is) to return.
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post #8 of 10
8/5/05 at 11:49pm
if you dont like what they offer you, just return and re-purchase, you often get a better deal anyways, i know i did the 2nd time
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post #9 of 10
8/6/05 at 1:35am
Their official policy is that they will provide compensation if the price changes not due to a coupon or a promotion. That means, you're probably not going to get anything for the deal they have now, aside from the $100 they will probably offer you to keep it and not return it.
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post #10 of 10
8/6/05 at 4:15am
and the $100 might be by way of a concession coupon for later use and not an actual credit. I was lucky enough to get both.
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