Need help with my Pavillion zv5000 ... I am having some trouble with my notebook. Basically, my notebook doesn't return from stand by. Before, I used to be ab ...

Chuck757 · 10-17-2005, 03:08 PM

I am having some trouble with my notebook. Basically, my notebook doesn't return from stand by. Before, I used to be able to go into stand by, then just come back sometime later and press a button or slide my finger across the touchpad and it would return from stand by. Also, when I try to shut down, rather than completely powering down, it seems to go into stand by mode. I only say this this because the power button and the power/standby light are blinking. And the only way to completely turn off my computer is to hold down the power button. I'm not sure if this is a software or hardware problem, but any help or suggestions anyone can provide is appreciated.

Also, this problem may or may not be related. After completely turning off my computer, the light indicating that the wireless card is on is still on and so are the lights for the three quick launch buttons. If I unplug the AC adapter, those lights turn off. If I reinsert the AC adapter again, the only lights on are the three quick launch buttons.

d0dg3man · 10-20-2005, 08:51 AM

easiest is to just try a format and reinstall.... try booting into safe mode first and see if you have the same issues...

if after format and reinstall it still happens then i would assume it is hardware.. usually it is just buggy software tho

Chuck757 · 10-25-2005, 02:34 PM

Thanks....yeah, I was hoping I wouldn't have to go that far as that's usually something I'd do if I can fix it. But yeah, I guess I'll just have to.

Teck1 · 10-27-2005, 08:34 PM

Have you done a reinstall yet or not? if not there are some other things you can try...

Chuck757 · 11-01-2005, 06:09 PM

Sorry, I haven't gotten around to it yet...but I'll let you know when I do

Teck1 · 11-07-2005, 10:34 AM

okay

Chuck757 · 11-08-2005, 09:24 AM

okay...did the reinstall last night....and no, that did not solve the problem. when I go to shut it down, the same problem occurs. instead of completely powering down, it seems to go into stand by (the stand by light and the power button are blinking). Also, the three quick launch buttons remain on even after i hold down the power button to completely power down. i did not try to see if i can come back from stand by.

EDIT: yeah, couldn't come back from stand by at all. same as last time

Teck1 · 11-08-2005, 10:15 AM

Use F8 When starting up and go into safe mode and try again... see if it happens...

Chuck757 · 11-10-2005, 01:58 PM

Well....when I turn off the laptop, the same problem occurs. And I couldn't test the problem of coming out of standy by mode when in safe mode.

ikenfixit · 11-12-2005, 01:23 PM

Pull the battery and retry w/adapter only.. Just a thought as there have been major batt issues w/these newer units.. Ken

10-17-2005, 03:08 PM	#1
Chuck757 Registered User Join Date: Oct 2005 Posts: 5 Credits: -348	Need help with my Pavillion zv5000 I am having some trouble with my notebook. Basically, my notebook doesn't return from stand by. Before, I used to be able to go into stand by, then just come back sometime later and press a button or slide my finger across the touchpad and it would return from stand by. Also, when I try to shut down, rather than completely powering down, it seems to go into stand by mode. I only say this this because the power button and the power/standby light are blinking. And the only way to completely turn off my computer is to hold down the power button. I'm not sure if this is a software or hardware problem, but any help or suggestions anyone can provide is appreciated. Also, this problem may or may not be related. After completely turning off my computer, the light indicating that the wireless card is on is still on and so are the lights for the three quick launch buttons. If I unplug the AC adapter, those lights turn off. If I reinsert the AC adapter again, the only lights on are the three quick launch buttons.

11-08-2005, 09:24 AM	#7
Chuck757 Registered User Join Date: Oct 2005 Posts: 5 Credits: -348	okay...did the reinstall last night....and no, that did not solve the problem. when I go to shut it down, the same problem occurs. instead of completely powering down, it seems to go into stand by (the stand by light and the power button are blinking). Also, the three quick launch buttons remain on even after i hold down the power button to completely power down. i did not try to see if i can come back from stand by. EDIT: yeah, couldn't come back from stand by at all. same as last time Last edited by Chuck757; 11-08-2005 at 09:32 AM.

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10-20-2005, 08:51 AM	#2
d0dg3man Registered User Join Date: Apr 2005 Posts: 131 Credits: -313	easiest is to just try a format and reinstall.... try booting into safe mode first and see if you have the same issues... if after format and reinstall it still happens then i would assume it is hardware.. usually it is just buggy software tho

10-25-2005, 02:34 PM	#3
Chuck757 Registered User Join Date: Oct 2005 Posts: 5 Credits: -348	Thanks....yeah, I was hoping I wouldn't have to go that far as that's usually something I'd do if I can fix it. But yeah, I guess I'll just have to.

10-27-2005, 08:34 PM	#4
Teck1 Registered User Join Date: Nov 2004 Posts: 10,401 Credits: 1,292	Have you done a reinstall yet or not? if not there are some other things you can try...

11-01-2005, 06:09 PM	#5
Chuck757 Registered User Join Date: Oct 2005 Posts: 5 Credits: -348	Sorry, I haven't gotten around to it yet...but I'll let you know when I do

11-07-2005, 10:34 AM	#6
Teck1 Registered User Join Date: Nov 2004 Posts: 10,401 Credits: 1,292	okay

11-08-2005, 10:15 AM	#8
Teck1 Registered User Join Date: Nov 2004 Posts: 10,401 Credits: 1,292	Use F8 When starting up and go into safe mode and try again... see if it happens...

11-10-2005, 01:58 PM	#9
Chuck757 Registered User Join Date: Oct 2005 Posts: 5 Credits: -348	Well....when I turn off the laptop, the same problem occurs. And I couldn't test the problem of coming out of standy by mode when in safe mode.

11-12-2005, 01:23 PM	#10
ikenfixit Registered User Join Date: Aug 2004 Location: Michigan Posts: 411 Credits: -243	Pull the battery and retry w/adapter only.. Just a thought as there have been major batt issues w/these newer units.. Ken