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Yeah, their claim that they supported dual channel was the one thing that I doubted. Now that it has been proven that only single channel is supported, I feel that, while not a laptop scam company, they spend to much time glossing their website, and not enough time making sure they know what they are talking about.

As for gsferrari's claim of not saying anything until they have a large customer base, I don't think that is going to happen. With their systems priced so high, I don't see too many educated buyers throwing down that much cash in the near future. MEDDUDE is a rarity. These guys have been around since the fall, and I would venture to say that if they are still around by next xmas, max they are going to have 5 reviews on this website.

I disagree. The rule doesn't apply to Sagers/Clevos as they haven't, to the best of knowledge, misrepresented their products.

Whereas in the case of Liebermann Inc., I posted an observation a while back that they claimed to offer dual-channel memory operation on a SiS648FX chipset (a single-channel memory chipset). THAT's too good to be true.

-n

Agreed. You can get your money back from American Express and have them deal with Go-L, though you should definitely e-mail them telling them what you're doing and why. I'm leaning in the direction of them not being a scam per se, but merely being incompetent. They could get better -- indeed it sounded like their claims about the Windows XP tweaks they really did do? Please take more pictures or screen captures of anything interesting before you send it back... it'll probably be a while before we see another Go-L purchaser on these boards.

Oh, and add a review to ResellerRatings.

I was seriously hoping that Go-L would be a player and do this right, but if they're being this bold about things that aren't even close to true, that's not even close to being acceptable.

Meddude, even though you sound like you're fairly happy w/ your laptop, I'd still be SORELY upset over the fact that I did not receive the product that was advertised at the time of purchase. In fact, you might want to go take a screenshot of their webpage just in case they take it down if this gets involved anytime soon. I'd call and talk with them, explaining calmly, clearly and precising what the problem is that you are having with their "service."

If they aren't willing to offer (at the very minimum) a sizeable discount (if that's something you want), then I'd say it'd be time to talk to law enforcement and AMEX. If Circuit City or CompUSA tried this, they'd get their heads knocked in, so why should Go-L get to play by different rules?

Hard to say what they were thinking? Were they deliberately misleading people? Did they get their specs messed up because they don't know what they're doing? Hard to say.

Good luck in whatever you do. I wouldn't let it slide, though.

I have a stupid question....if Go-L installs Dual Channel ram into a Single Channel Motherboard...could it still work? Maybe it would work exactly the same as Single channel memory? Just a thought...

Brett

I mentioned earlier that the configuration form for the Hollywood was taken down. It's now back up, with the errors fixed. You can't choose not to get the media card or TV tuner, there's no mention of dual-channel memory, and it lists two USB ports. Certainly you should get your money back, but everyone should stay away from Go-L until they figure out how to run a company.

You are correct there, to the best of my knowledge, SAGER has never knowingly misrepresented their machines and when informed of a mistake, promptly corrected it, but this was 10 years ago, there weren't the benchmark programs, there were any forums, there was barely an internet as far as the general public was concerned. And while they never claimed stuff that was so outrageous at the time, their machines were out beyond anything else and their prices were way lower than anybody else's.

In any case, my point wasn't to the veracity of their claims, who knows, Go-L could have done those things, just banged stuff together as best they could. My point was that 99% of the time, that adage does apply and proves true. However, there's always the exception to the rule, an as in English, its the exceptions that validates the rule.

Sometimes those extreme fantasies are real. I'm just too old and crabby now to take the risks, so I applaud MEDDUDE for taking them for me.

[/quote]I mentioned earlier that the configuration form for the Hollywood was taken down. It's now back up, with the errors fixed. You can't choose not to get the media card or TV tuner, there's no mention of dual-channel memory. they clearly forgot to edit the dual-DDR on the front page. http://www.go-l.com/laptops/hollywoo...t_over_ani.gif

Very true. Although I may have been cynical and even hostile at times...he took a risk I wasnt willing to take and that probably made me jealous...

I hope he sorts out his problems soon.

Go-L doesn't know what they're doing. There are many other errors on their website that apparently they don't know know about because they don't do real R&D like they claim. The company is really a house of cards, and if enough people buy their products and realize that they're getting taken they could all get together and lay down a class action lawsuit. I would, without hesitation, recommend that you return that notebook for a full refund. You are probably not aware of the other mistakes they've made, but I'm sure we'll all hear about a few more as time goes on.

You should look at Voodoo if you want something on the high end, or Sager if you want a no frills good quality unit. Powernotebooks.com is a good place to buy Sager.

By the way, don't forget to visit www.resellerratings.com and warn others. Go-L apparently doesn't have any customers on there yet, because you're probably one of the first. Let's be honest, you paid for a system with Dual Channel DDR and other features that you didn't get. You should warn others because from what I understand there are also other specs that they claim that are just not possible.

This goes out to John Mulligan,

John, with all due respect, the company you work for may not be intentionally scamming people, however you are misrepresenting your products in a number of ways. You may not be aware of all your mistakes, and I'm certainly not getting paid to tell you what they are. When I buy a computer from a company I'll do my research first, and I guarantee you that it won't be from Go-L unless I plan to sue you afterwards for all the bull**** that plagues your site. Seriously, you guys should have thought about this before making all the bull**** claims you do. You won't last long in this business, word of mouth travels all too fast.

I agree with John Mother; add a review to ResellerRatings pronto! Here's the link to their RR page, courtesy of JM's other post.

There is no such thing as a stupid question Brett. Dual channel is a function of the motherboard not the memory sticks. However to get dual channel to work reliably it is recommended that you purchase matched (ie. same batch) pairs of memory.

Of note I read an article linked somewhere else on these forums that did some serious benchmarks on the SiS vs 865PE chipsets (single channel vs dual channel memory in particular) and came to the conclusion (much to my surprise) that a SiS chipset with all its enhancements was as good as the 865PE running dual channel. Goes to show that Intel is not always god (were they ever?) when it comes to making silicon go faster.

Aussie, very good point. To be exact, Dual Channel is the function of the chipset, not really the motherboard. SIS just released a true Dual Channel chipset as well, so I'm sure we'll see this eventually take place of the chipset they are using now. Go-L shouldn't have told people they were getting something when they werent.

Well I s'pose the chipset is stuck to the mobo so, yes you are more technically correct.

On that SiS with dual channel support I wonder if it will be *faster* than the 865PE given their single channel chip already matches the dual channel 865PE?

http://www.sis.com/support/learn/drg...5_655fx_en.htm

Here's info on one of them.