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Old 01-30-2007, 07:51 AM   #1
ViriiGuy
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Join Date: Apr 2006
Location: Nova Scotia, Canada
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ViriiGuy is a n00b, but everyone loves n00bs!
ATTN: All Dell 9400/e1705/m1710/m90 owners!!!

*Update* The following problem appears to be solved by getting a 3 pronged grounded adapter fro Dell.



I recently had my laptop a Dell 9400 replaced because it was giving off between 19 and 65 volts AC off any screw on the bottom of the laptop. I now have 3 of these 9400's in my shop, My new replacement and 2 brand new fresh out of the box systems for clients.

All 3 of them have the exact same problem. I know it is not my electrical system, as this is a PC repair shop and we have everything tested and certified regularly. So it seems to me as if this may be a MAJOR problem with these laptops. Could anyone else who has a 9400 or e1705 please grab a multi meter and test theirs out for me? Set the MultiMeter to measure AC, then touch the red lead to a screw on the bottom of the laptop, The wireless card cover screws work well, and touch the black led to something metal that you can ground to.

So please 9400/e1705 owners, PLEASE Check the bottoms of your laptops. Please break out the multi meters and see if you are getting a charge. On my first laptop, this problem possibly lead to the death of my RAM and my Video Card.

Thank you,
Randy


*edit* An update, The_Scotsman has also found this same problem in a Inspiron 6400. So if you have one of these please check it as well.
I also believe you should test ANY 17 inch Dell notebook you have. As far as I know, they are all based off the same platform.

*edit* March 12th,

The concerns for personal safety have been addressed and is no longer a concern. The laptops do give off fairly high voltage, but 0 current. So there is no danger to personal safety. Dell has promised a response to the rest of the issues, we are just awaiting to hear form them.

Last edited by ViriiGuy; 03-12-2007 at 08:55 PM.
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