Sudden shutdowns with 9750-C ... My notebook is 11 months old. From about the 3 month mark, I'd get a sudden shutdown occasionally. At first, it was a once a ...

trifidac · 03-22-2007, 06:35 PM

My notebook is 11 months old. From about the 3 month mark, I'd get a sudden shutdown occasionally. At first, it was a once a month type of thing. Now it happens almost constantly if I try to play any games. It happens from the desktop with a browser open as well, though not as often. Right before it happens, the CAPS LOCK, NUM LOCK, and SCROLL LOCK lights will flash repeatedly. Then the computer just does a hard shut down.

I have cleaned the vent grills for the fans, tested out my memory using Memtest+, and installed the latest drivers for this model from the sagernotebooks.com site. I've been monitoring the CPU temp with Speedfan, so I know my CPU temps have been around 40C or lower when the problems occer. I can't find any utilities to let me monitor the GPU temps. But I do know that neither the exhaust temp, nor the front left corner of the notebook, are hot

Searches on the internet suggest it's a GPU problem, but I'm not really sure what I can do at this point to resolve this at this point.

Here are the specs for my machine:

Item Description Qty Unit Price Price
----------------------------------------------------------------------------
124 Sager 9750-C Notebook: 9750-C 1 $2968.00
$2968.00
1518 Display: 17" WSXGA+ LCD (Glossy 1680
X 1050)
1308 Dead Pixel Policy: Standard Dead
Pixel Policy
1521 Processor: AMD A64 X2 4400+
1459 Graphics Card: nVIDIA GeForce Go 7800
GTX w/GDDR3 18sd
1361 RAM: 1024MB 400DDR (1-1024MB)
1476 Primary Hard Drive: 60GB 7200RPM SATA
1495 Secondary Hard Drive: 60GB 7200RPM
SATA
539 Bay 1 Media Drive: 8X DVD/24X10X24
CDRW Combo Drive
1010 Modem: 56K RJ11 Phone Modem
853 Network Card: 10/100/1000 NIC
352 Operating System: Windows XP Home
(+SP2 CD)
846 Raid: Hardware Raid 0 configured with
OS pre-install
1381 Wireless Network: Internal 802.11g
wireless
1314 Office Software: None
356 Warranty: 1 year warranty, lifetime
tech support
1355 Extended Warranty(US only): Please
click the "?" for warranty details
1355 Accidental Warranty(US only): Please
click the "?" for warranty details

br2 · 03-22-2007, 07:22 PM

It's really hard to clean out the vents in the 9750. Next time I do I'll get some compressed air thing for it. I had that happen a couple times before I cleaned both out. Did you get a long series of beeps? If cleaning the vents doesn't work you should get it to Sager before the warranty is up.

tech-addict · 02-07-2008, 01:38 AM

I have this same exact problem with my D900K (completely clean / not overheating at all) , what was the solution you came up with?

EzNoobPwned · 08-18-2008, 04:43 AM

I've just started having this problem myself. At first it was only when I was playing EVE Online and my GPU *WAS* getting quite hot. I should note that it wouldn't happen when playing any other games and my GPU would get equally hot. Now it has happened a few times even durring startup after I let my laptop cool down. I have noticed I only get this problem when it is "hot" inside my apartment (we have been having night time temps as high as 75F=24C)

I should also note that I had the GPU refurbished after it sustained heat related damage (somebody set a blanket ontop of my running laptop over night and high-temp safeties didn't kick in) about 6 months ago.

03-22-2007, 06:35 PM	#1
trifidac Registered User Join Date: Mar 2007 Posts: 1 Credits: -339	Sudden shutdowns with 9750-C My notebook is 11 months old. From about the 3 month mark, I'd get a sudden shutdown occasionally. At first, it was a once a month type of thing. Now it happens almost constantly if I try to play any games. It happens from the desktop with a browser open as well, though not as often. Right before it happens, the CAPS LOCK, NUM LOCK, and SCROLL LOCK lights will flash repeatedly. Then the computer just does a hard shut down. I have cleaned the vent grills for the fans, tested out my memory using Memtest+, and installed the latest drivers for this model from the sagernotebooks.com site. I've been monitoring the CPU temp with Speedfan, so I know my CPU temps have been around 40C or lower when the problems occer. I can't find any utilities to let me monitor the GPU temps. But I do know that neither the exhaust temp, nor the front left corner of the notebook, are hot Searches on the internet suggest it's a GPU problem, but I'm not really sure what I can do at this point to resolve this at this point. Here are the specs for my machine: Item Description Qty Unit Price Price ---------------------------------------------------------------------------- 124 Sager 9750-C Notebook: 9750-C 1 $2968.00 $2968.00 1518 Display: 17" WSXGA+ LCD (Glossy 1680 X 1050) 1308 Dead Pixel Policy: Standard Dead Pixel Policy 1521 Processor: AMD A64 X2 4400+ 1459 Graphics Card: nVIDIA GeForce Go 7800 GTX w/GDDR3 18sd 1361 RAM: 1024MB 400DDR (1-1024MB) 1476 Primary Hard Drive: 60GB 7200RPM SATA 1495 Secondary Hard Drive: 60GB 7200RPM SATA 539 Bay 1 Media Drive: 8X DVD/24X10X24 CDRW Combo Drive 1010 Modem: 56K RJ11 Phone Modem 853 Network Card: 10/100/1000 NIC 352 Operating System: Windows XP Home (+SP2 CD) 846 Raid: Hardware Raid 0 configured with OS pre-install 1381 Wireless Network: Internal 802.11g wireless 1314 Office Software: None 356 Warranty: 1 year warranty, lifetime tech support 1355 Extended Warranty(US only): Please click the "?" for warranty details 1355 Accidental Warranty(US only): Please click the "?" for warranty details

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Sudden Shutdowns?!	Stellus	Apple Notebooks	18	09-30-2006 12:15 AM
Sudden Shutdowns	Vicviper	Sager 8790 Tech Support (Tech problems only)	0	07-15-2006 09:17 PM
sudden shutdowns	compaqsuck	HP, Compaq and Voodoo Notebooks	3	04-06-2006 06:09 AM
Immediate shutdowns with 600m	karthal	Dell Legacy (single-core notebooks)	2	08-03-2005 05:51 PM
Random Shutdowns	Munki	Desktop Support (peer to peer)	9	05-01-2005 06:12 PM

Notebooks For Sale

User Links

Latest Pricing

Top Posters

Todays Top Posters

Fastest Benchmarks

Latest Benchmarks

03-22-2007, 07:22 PM	#2
br2 . Join Date: May 2003 Posts: 285 Credits: 389	It's really hard to clean out the vents in the 9750. Next time I do I'll get some compressed air thing for it. I had that happen a couple times before I cleaned both out. Did you get a long series of beeps? If cleaning the vents doesn't work you should get it to Sager before the warranty is up.

02-07-2008, 01:38 AM	#3
tech-addict Registered User Join Date: Feb 2008 Posts: 1 Credits: -160	I have this same exact problem with my D900K (completely clean / not overheating at all) , what was the solution you came up with?

08-18-2008, 04:43 AM	#4
EzNoobPwned Registered User Join Date: Aug 2008 Posts: 1 Credits: 240	I've just started having this problem myself. At first it was only when I was playing EVE Online and my GPU WAS getting quite hot. I should note that it wouldn't happen when playing any other games and my GPU would get equally hot. Now it has happened a few times even durring startup after I let my laptop cool down. I have noticed I only get this problem when it is "hot" inside my apartment (we have been having night time temps as high as 75F=24C) I should also note that I had the GPU refurbished after it sustained heat related damage (somebody set a blanket ontop of my running laptop over night and high-temp safeties didn't kick in) about 6 months ago.