Hi all,

First of all: How do I make this thread sticky? With that out of the way, thanks for taking the time to read this post!

For those of you who know me, I need no introduction. For those who don't, my name is Kevin O'Neill, and I'm moving into a new position within Alienware's Product Group managing peripherals and software. I am currently managing Alienware's desktop products and will transition into my new role through the remainder of February.

That being said, I'd really like to know which types of products you - our customers - would like to see more (or less!) of, and which products we don't currently make available that you would like to see. This includes items in our system configuration pages as well as our Gear Shop. For example, which items did you look for but could not find in our system configuration pages when you purchased your system, and which items would you like to see in our Gear Shop for purchase as an Alienware customer?

Please be as specific as possible and provide reasons wherever possible for your requests/suggestions. For example, a response stating, "I'd like to see more brand X 27" LCDs available" is okay, but I'd like to know why - why 27" and why brand X? The most important bit of feedback I can get with any request/suggestions is why the particular something is important to you.

Remember, I'm looking for feedback on both peripherals and software, so input is welcomed for anything from Linux to LCDs, from keyboards and mice to disc authoring software, from games to headsets - you name it.

You're feedback is appreciated, so fire away!

Thanks.