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Old 07-23-2009, 11:54 AM   #16
slapthefatcat
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Quote:
Originally Posted by qhn View Post
I meant a repair installation - put in the installation CD and choose the repair option on the menu.

cheers ...
Thanks. Now I need to get one from somewhere... I lost mine a WHILE ago...
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Old 11-15-2009, 04:06 PM   #17
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Okay, I can't seem to find a way to fix it. . . Except to get a new OS disk, which I won't pay for.
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Old 11-15-2009, 04:22 PM   #18
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If you search the internet you can find what your looking for

a Dell OEM install disk.

Once you get it, do a install and as long as you do not format the drive all your saved files will be there.

Alternatively you can remove the drive from the laptop - use an external drive case and pull the files you need off it using another computer
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Old 11-15-2009, 04:44 PM   #19
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Quote:
Originally Posted by dave-p View Post
If you search the internet you can find what your looking for

a Dell OEM install disk.

Once you get it, do a install and as long as you do not format the drive all your saved files will be there.

Alternatively you can remove the drive from the laptop - use an external drive case and pull the files you need off it using another computer
Oh thank god! I thought I was going to lose everything, including the Microsoft Windows Office, which is the most expensive thing on there. . . And thanks for the name of the product I need, it saves me a bit of time to figure out what the exact item is.
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Old 11-15-2009, 04:46 PM   #20
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well if you want to keep the office intact

better try a "repair" installation
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Old 11-15-2009, 04:49 PM   #21
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Is that on the disk or is it a "current" option on the original laptop on start?
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Old 11-15-2009, 04:56 PM   #22
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when you boot off the disk one of the options is to do a recovery

if it works it should boot up and work as before

if it does not work you will have to do a installation and you should be able recover your saved files but you would still have to install MSOffice again.
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Old 11-15-2009, 04:59 PM   #23
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*sigh* I've already used all three of the available uses for software for Office... I don't get how it would keep my saved files, yet I'll have to reinstall Office?
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Old 11-15-2009, 05:15 PM   #24
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i am referring to your saved documents would still be there

The Office software itself would require an install again.

MS Office should still be able to be activated - you may have to call them if you have issue and explain the OS has to be reinstalled
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Old 11-16-2009, 11:10 AM   #25
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Okay. Thanks. I'll do that once I find someone who still has their XP disk.
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Old 11-16-2009, 06:55 PM   #26
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You don't by chance still have the recovery partition on your hard drive do you?
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Old 11-17-2009, 12:20 PM   #27
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You don't by chance still have the recovery partition on your hard drive do you?
I've looked, and the closest to that I could find was "debugging mode" which did nothing at all.
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Old 11-17-2009, 04:11 PM   #28
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Have you tried pressing the F12 button when you power on the laptop (and see the DELL logo on he screen)

if your recovery partition is still there it will bring you into a Dell Diagnostics screen
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Last edited by dave-p; 11-17-2009 at 04:14 PM.
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Old 11-17-2009, 10:28 PM   #29
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*sigh* I ran the diagnostics test, but at about 80% through (this took several hours by this point) my battery pooped out since my charger is screwy and decides to not stay charged when I most need it to be.
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Old 11-18-2009, 02:53 AM   #30
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Back to step one ... fixing the charging system first? Several hours for a diagnostic test is not a good sign.

cheers ...
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