dvd-rom doesnt read burned disc ... Dell Studio XPS 13 Vista home preimum 32-bit TSST D633A dvd-rom. It worked fine new only a few months old and has quit worki ...

toyota_scion_tc · 08-20-2009, 12:16 PM

Dell Studio XPS 13 Vista home preimum 32-bit TSST D633A dvd-rom. It worked fine new only a few months old and has quit working now it only reads commercial disc and not burned disc i.e. dvd's, cd's, or data disc. Reinstalled windows, downgraded firmware and upgraded doenst matter D400 old to D10 and D20 neither work, also deleted upper and lower filters but nothing. Any ideas?

qhn · 08-20-2009, 12:49 PM

I take it that you use the same software as before to read7play burned disks.

Firmware=optical drive firmware? Tried to take the optical drive out and re-seat it? Use of a disk cleaner?

cheers ...

dave-p · 08-20-2009, 02:09 PM

Typically If cleaning the drive does not work, it's most likely time for a new CD Drive,

Not reading burned disks is usually the first symptom of pending failure.

Cleaning can help in some cases, but eventually it may get worse.

toyota_scion_tc · 08-20-2009, 09:37 PM

Yes dvd drive firmware, there has been four updates drom Dell. I tried blasting air through it last night and nothing. I am in Iraq and will see if I can find a laser cleaner but it may not be available. Thanks.

Yoob@NBF · 08-24-2009, 10:51 PM

can you confirm the discs being used are finalized discs which can be done on the computer it was made from. Verify the discs in question work on 2 other drives.

toyota_scion_tc · 08-24-2009, 10:57 PM

Yes. I can use an external dvd drive and it reads fine on the same pc or I can put the disc in my work pc and it reads fine. I already ordered a drive so I am hoping that is the issue.

Yoob@NBF · 08-24-2009, 11:25 PM

Its most likely the drive and since you have ordered a new one your problem will most likely end once the drive is replaced.

08-20-2009, 12:16 PM	#1
toyota_scion_tc Registered User Join Date: Mar 2008 Posts: 3 Credits: 31	dvd-rom doesnt read burned disc Dell Studio XPS 13 Vista home preimum 32-bit TSST D633A dvd-rom. It worked fine new only a few months old and has quit working now it only reads commercial disc and not burned disc i.e. dvd's, cd's, or data disc. Reinstalled windows, downgraded firmware and upgraded doenst matter D400 old to D10 and D20 neither work, also deleted upper and lower filters but nothing. Any ideas?

08-20-2009, 12:49 PM	#2
qhn ... am invisible Join Date: Mar 2006 Posts: 26,571 Reviews: 9 Benchmarks: 18 Credits: 74,253	I take it that you use the same software as before to read7play burned disks. Firmware=optical drive firmware? Tried to take the optical drive out and re-seat it? Use of a disk cleaner? cheers ... __________________ m6805@3700; SZ71WN/C ; Macbook 2ghz/4gig/250gb/superdrive; 7811FX are u Folding@Home? - Firefox Beta - MediaPortal "the" Media Centre/HTPC!

08-20-2009, 02:09 PM	#3
dave-p Loving my Alien :) Join Date: Feb 2006 Location: Ontario, Canada Posts: 14,170 Reviews: 2 Benchmarks: 8 Credits: 102,633	Typically If cleaning the drive does not work, it's most likely time for a new CD Drive, Not reading burned disks is usually the first symptom of pending failure. Cleaning can help in some cases, but eventually it may get worse. __________________ M17x, FX Red, QX9300, Sli GTX-280, 256GB SSD, 4 GB DDR3 1333 Mhz 3yr CC M6400, Q9000, FX3700, 8GB DDR3, RGB LED Display, HD, Blu Ray, 1530 WiFi 370 BT, Desktop Water Cooled I7 975 Extreme, X58A-UD3R, RX1200 Watt PSU, 12 GB DDR3, 2 TB Raid 1, Dell 2707, Blu Ray, GTX 295 CO-OP Copper, Swiftech GTZ, My Dells Vostro 1500, Studio 15, M6300,M1710, E1705,3500,4000,4100,5100,5150,6000, 7000,7500,8000,8500,C410,C610,C810,Cpi,CPx. 6400,1501

08-24-2009, 10:51 PM	#5
Yoob@NBF Formerly DELL-Machina Join Date: Jan 2004 Posts: 8,246 Reviews: 1 Benchmarks: 3 Credits: 725	can you confirm the discs being used are finalized discs which can be done on the computer it was made from. Verify the discs in question work on 2 other drives. __________________ HP Blackbird 002: Phoenix 2009 Gaming Beast Core 2 Quad 9450 @ 3.6Ghz \| 24" WUXGA HP LP2475w S-IPS \| 4 GB 800Mhz \| 2x Geforce GTX 260 216 SLI \| 640GB x2 RAID0 + 3TB \| 16x DVD+RW \| Win7 x64 Ultimate HTPC: Atlus 2009 HTPC Phenom 8650 X3 \| 46" Panasonic TH46PZ85U 1080P \| 4 GB 800Mhz \| Radeon 4850 512MB \| 750 GB \| 16x DVD+RW \| Win7 x64 Ultimate Alienware M15x: ValkyrieTwo 2009 Road Warrior Core i7m 720 \| 15.6" WFHD+ 1080p LED \| 4GB DDR3 1066Mhz \| Geforce GTX 260m 1GB \| 120GB Vertex SSD \| 8x DVD+R \| Intel 5300 B/G/N \| Win7 x64 Ultimate

08-24-2009, 11:25 PM	#7
Yoob@NBF Formerly DELL-Machina Join Date: Jan 2004 Posts: 8,246 Reviews: 1 Benchmarks: 3 Credits: 725	Its most likely the drive and since you have ordered a new one your problem will most likely end once the drive is replaced. __________________ HP Blackbird 002: Phoenix 2009 Gaming Beast Core 2 Quad 9450 @ 3.6Ghz \| 24" WUXGA HP LP2475w S-IPS \| 4 GB 800Mhz \| 2x Geforce GTX 260 216 SLI \| 640GB x2 RAID0 + 3TB \| 16x DVD+RW \| Win7 x64 Ultimate HTPC: Atlus 2009 HTPC Phenom 8650 X3 \| 46" Panasonic TH46PZ85U 1080P \| 4 GB 800Mhz \| Radeon 4850 512MB \| 750 GB \| 16x DVD+RW \| Win7 x64 Ultimate Alienware M15x: ValkyrieTwo 2009 Road Warrior Core i7m 720 \| 15.6" WFHD+ 1080p LED \| 4GB DDR3 1066Mhz \| Geforce GTX 260m 1GB \| 120GB Vertex SSD \| 8x DVD+R \| Intel 5300 B/G/N \| Win7 x64 Ultimate

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08-20-2009, 09:37 PM	#4
toyota_scion_tc Registered User Join Date: Mar 2008 Posts: 3 Credits: 31	Yes dvd drive firmware, there has been four updates drom Dell. I tried blasting air through it last night and nothing. I am in Iraq and will see if I can find a laser cleaner but it may not be available. Thanks.

08-24-2009, 10:57 PM	#6
toyota_scion_tc Registered User Join Date: Mar 2008 Posts: 3 Credits: 31	Yes. I can use an external dvd drive and it reads fine on the same pc or I can put the disc in my work pc and it reads fine. I already ordered a drive so I am hoping that is the issue.

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