Dell 5150: Computer locking up during Wind ... ... I have a laptop that has a processor microcode update failure message on startup. It would boot fine after I ...

johnson · 08-31-2009, 09:20 AM

I have a laptop that has a processor microcode update failure message on startup. It would boot fine after I pressed F1 but last week I tried reinstalling Windows and the after the computer restarts, it locks up when it gets to the windows logo and scrolling bar (before the Windows classic screen where you put in the name, date, time, etc.). Ive tried using 2 different Dell reinstallation discs and a Windows disc but it always happens in the same place.

I checked for a BIOS update but there was never a newer revision for it...A38 or A39.

What could be wrong? I don't have a Dell resource CD to run diagnostics.

qhn · 08-31-2009, 11:30 AM

Want to try with another hard drive?

cheers ...

johnson · 08-31-2009, 11:32 AM

Why would it be a hard drive problem?

qhn · 08-31-2009, 11:34 AM

My wild guess is that Windows could not read certain info from certain sectors of the drive.

cheers ...

johnson · 08-31-2009, 11:36 AM

Ill try it tonight.

qhn · 08-31-2009, 11:37 AM

Would not hurt. Other thing you can try is swapping the ram modules around. Only suggestion.

Good lucks.

cheers ...

dave-p · 09-01-2009, 10:49 AM

I seen memory issues cause this, turned out one of the DIMMS was bad.

johnson · 09-01-2009, 10:57 AM

I didn't get a chance to mess with the laptop. I'll try both tonight.

08-31-2009, 09:20 AM	#1
johnson Registered User Join Date: Jan 2005 Posts: 4 Credits: -339	Dell 5150: Computer locking up during Windows install. I have a laptop that has a processor microcode update failure message on startup. It would boot fine after I pressed F1 but last week I tried reinstalling Windows and the after the computer restarts, it locks up when it gets to the windows logo and scrolling bar (before the Windows classic screen where you put in the name, date, time, etc.). Ive tried using 2 different Dell reinstallation discs and a Windows disc but it always happens in the same place. I checked for a BIOS update but there was never a newer revision for it...A38 or A39. What could be wrong? I don't have a Dell resource CD to run diagnostics.

08-31-2009, 11:30 AM	#2
qhn Registered User Join Date: Mar 2006 Posts: 20,059 Reviews: 8 Benchmarks: 18 Credits: 54,654	Want to try with another hard drive? cheers ... __________________ m6805@3700; SZ71WN/C ; Macbook 2ghz/4gig/250gb/superdrive; 7811FX are u Folding@Home? - Firefox Beta - MediaPortal "the" Media Centre/HTPC!

08-31-2009, 11:34 AM	#4
qhn Registered User Join Date: Mar 2006 Posts: 20,059 Reviews: 8 Benchmarks: 18 Credits: 54,654	My wild guess is that Windows could not read certain info from certain sectors of the drive. cheers ... __________________ m6805@3700; SZ71WN/C ; Macbook 2ghz/4gig/250gb/superdrive; 7811FX are u Folding@Home? - Firefox Beta - MediaPortal "the" Media Centre/HTPC!

08-31-2009, 11:37 AM	#6
qhn Registered User Join Date: Mar 2006 Posts: 20,059 Reviews: 8 Benchmarks: 18 Credits: 54,654	Would not hurt. Other thing you can try is swapping the ram modules around. Only suggestion. Good lucks. cheers ... __________________ m6805@3700; SZ71WN/C ; Macbook 2ghz/4gig/250gb/superdrive; 7811FX are u Folding@Home? - Firefox Beta - MediaPortal "the" Media Centre/HTPC!

09-01-2009, 10:49 AM	#7
dave-p Loving my Alien :) Join Date: Feb 2006 Location: Ontario, Canada Posts: 12,213 Reviews: 2 Benchmarks: 7 Credits: 100,779	I seen memory issues cause this, turned out one of the DIMMS was bad. __________________ M17x, FX Red, QX9300, Sli GTX-280, 384 GB SSD, 17" WUXGA, 4 GB DDR3 1333 Mhz 3yr CC M6400, Q9000, FX3700, 8GB DDR3, RGB LED Display, HD, Blu Ray, 1530 WiFi 370 BT, Desktop Water Cooled I7 920, P6T, 12 GB DDR3, Raid 10, Dell 2707, Blu Ray, GTX 295 CO-OP Copper, Swiftech GTZ, Koolance RP 1000BK, My Dells Vostro 1500, Studio 15, M6300,M1710, E1705,3500,4000,4100,5100,5150,6000, 7000,7500,8000,8500,C410,C610,C810,Cpi,CPx. 6400,1501

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08-31-2009, 11:32 AM	#3
johnson Registered User Join Date: Jan 2005 Posts: 4 Credits: -339	Why would it be a hard drive problem?

08-31-2009, 11:36 AM	#5
johnson Registered User Join Date: Jan 2005 Posts: 4 Credits: -339	Ill try it tonight.

09-01-2009, 10:57 AM	#8
johnson Registered User Join Date: Jan 2005 Posts: 4 Credits: -339	I didn't get a chance to mess with the laptop. I'll try both tonight.

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