White screen on Inspiron 1720 ... The screen on my beloved Dell Inspiron 1720 just went dead, I'm wondering if anyone has any ideas.When I turn on the laptop, ...

wrybread · 09-09-2009, 10:50 PM

The screen on my beloved Dell Inspiron 1720 just went dead, I'm wondering if anyone has any ideas.

When I turn on the laptop, for a brief moment the Dell logo displays correctly, and then the whole screen turns completely white. The back light is working, it just lights the whole screen white. The external monitor jack works just fine, and I'm using the laptop to type this message, though with an external monitor.

It has the Intel 965 graphics chip.

Any ideas?

dave-p · 09-10-2009, 07:14 AM

if your not under warranty, I would start by re-seating the video cable for the internal display

Replacing the cable would be the next step, and they are usually fairly cheap as well.

wrybread · 09-26-2009, 10:34 AM

Thought I'd post an update: I think the monitor apart, which was pleasantly easy, checked all the cables, no improvement. So I bought a replacement screen on ebay for $100. Now everything works.

The new screen isn't quite as bright as the original, but such is life.

09-09-2009, 10:50 PM	#1
wrybread Registered User Join Date: Sep 2009 Posts: 2 Credits: 231	White screen on Inspiron 1720 The screen on my beloved Dell Inspiron 1720 just went dead, I'm wondering if anyone has any ideas. When I turn on the laptop, for a brief moment the Dell logo displays correctly, and then the whole screen turns completely white. The back light is working, it just lights the whole screen white. The external monitor jack works just fine, and I'm using the laptop to type this message, though with an external monitor. It has the Intel 965 graphics chip. Any ideas?

09-10-2009, 07:14 AM	#2
dave-p Loving my Alien :) Join Date: Feb 2006 Location: Ontario, Canada Posts: 14,178 Reviews: 2 Benchmarks: 8 Credits: 102,675	if your not under warranty, I would start by re-seating the video cable for the internal display Replacing the cable would be the next step, and they are usually fairly cheap as well. __________________ M17x, FX Red, QX9300, Sli GTX-280, 256GB SSD, 4 GB DDR3 1333 Mhz 3yr CC M6400, Q9000, FX3700, 8GB DDR3, RGB LED Display, HD, Blu Ray, 1530 WiFi 370 BT, Desktop Water Cooled I7 975 Extreme, X58A-UD3R, RX1200 Watt PSU, 12 GB DDR3, 2 TB Raid 1, Dell 2707, Blu Ray, GTX 295 CO-OP Copper, Swiftech GTZ, My Dells Vostro 1500, Studio 15, M6300,M1710, E1705,3500,4000,4100,5100,5150,6000, 7000,7500,8000,8500,C410,C610,C810,Cpi,CPx. 6400,1501

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09-26-2009, 10:34 AM	#3
wrybread Registered User Join Date: Sep 2009 Posts: 2 Credits: 231	Thought I'd post an update: I think the monitor apart, which was pleasantly easy, checked all the cables, no improvement. So I bought a replacement screen on ebay for $100. Now everything works. The new screen isn't quite as bright as the original, but such is life.