so dell is issuing me a refund what should ... ... I opened this thread in the latitude section by mistake if any one can delete that one i would appriciate it. ...

mrkool · 11-03-2009, 04:55 PM

I opened this thread in the latitude section by mistake if any one can delete that one i would appriciate it. thanks

well i originally bought a 1705 that died and i got a 1730 and than it broke about a month ago. I paid 1100 some for the 1705 about 4-5 years ago and than last year i extended my complete care for another 3 years and paid 380 some dollars. so now dell is saying they do not have a 1730 and they do not have any alienware so they offered me a 1640 or refund. i said refund. so now they are processing a refund but i have a feeling i am not going to get my 1400 back. does any one know how is dell going to $rew me this time?

IronRooster · 11-03-2009, 06:30 PM

Did they actually say they would give you a refund for that exact amount?
(about 4 years ago) I have had dell say they would refund me the purchase price of a component (I think it was a dock or ext. DVD) I didn't think I ordered for a laptop I bought.

After waiting a long time & not receiving a refund, I called them back and they said it cost zero dollars & therefore I was not going to get a refund (this was after I sent it back in) Arguing with them got me nowhere except frustrated.

Yoob@NBF · 11-03-2009, 11:42 PM

I was in a similar situation and im pretty sure they will give you the amount for your notebook and partial refund on the extended warranty.

F@iNT · 11-04-2009, 02:04 AM

Quote:

Originally Posted by mrkool

so now dell is saying they do not have a 1730 and they do not have any alienware

no AW? is it on back order or are they not giving them anymore for system replacement.

Turmoil · 11-05-2009, 05:21 PM

Quote:

Originally Posted by F@iNT

no AW? is it on back order or are they not giving them anymore for system replacement.

We made it in the nick of time haha.

dave-p · 11-05-2009, 10:02 AM

Any news on this ?

qhn · 11-05-2009, 10:13 AM

I believe that Dell changes tactic, either that or they are putting another hurdle into the AW replacements ... And I personally doubt that Dell would give a full refund back.

cheers ...

mrkool · 11-05-2009, 04:59 PM

Quote:

Originally Posted by qhn

I believe that Dell changes tactic, either that or they are putting another hurdle into the AW replacements ... And I personally doubt that Dell would give a full refund back.

cheers ...

yeah i think they are changing tactics as well. So far no one in dell can tell me how much refund i am getting they are saying i will find out in 7-15 days.

dave-p · 11-05-2009, 07:15 PM

My guess is because his original laptop was a E1705 the value of that laptop does not = that of an AW M17x

mrkool · 11-05-2009, 08:37 PM

Quote:

Originally Posted by dave-p

My guess is because his original laptop was a E1705 the value of that laptop does not = that of an AW M17x

naaa do not think that is the issue M1710 Piece of s**** thread the guy paid 3100 and is supposidly getting a refund for his 1730 as well.

qhn · 11-06-2009, 02:50 PM

A full 3100? Wow ...

Turmoil · 11-09-2009, 09:01 PM

Hmm, I'd take a refund of my 1730 instead of the M17x... but I don't want a headache...

happymagic · 11-10-2009, 06:36 PM

When I was getting my m1330 exchanged for a studio xps 1340, there was a delay. After about a month, Dell offered a FULL refund of the price. But I got the m1330 fully loaded on a deal, for $870, so I said no refund and took the 1340.

They gave me a brand new loaded 1340 but the warranty is the same as the old one. So I am assuming they will give you a full refund and a pro-rated refund for the warranty.

mrkool · 11-11-2009, 03:46 PM

so is dell trying to piss me off or is this normal?

today i get an email that my system has been shipped back to me and here is the trcking number and i was like haan? if you do not know i am waiting for my refund at the moment so after i track it says that the system was sent to some in TN and i am in VA so i call dell and they say ohh we sent the package to the wrong address please wait while we get it back from the person and than ship it to you so that you can ship it back to us and assk for a refund

so now i call dell and after 10-15 transfers i am talking to a guy who is saying that he will issues me a replacement system and i have to wait another 16 days

qhn · 11-11-2009, 05:03 PM

Quote:

Originally Posted by mrkool

so is dell trying to piss me off or is this normal?

today i get an email that my system has been shipped back to me and here is the trcking number and i was like haan? if you do not know i am waiting for my refund at the moment so after i track it says that the system was sent to some in TN and i am in VA so i call dell and they say ohh we sent the package to the wrong address please wait while we get it back from the person and than ship it to you so that you can ship it back to us and assk for a refund

so now i call dell and after 10-15 transfers i am talking to a guy who is saying that he will issues me a replacement system and i have to wait another 16 days

that's all I can say. Sorry it is so painful that it is hilarious. Or is it the other way around? And it is not even funny.

11-03-2009, 04:55 PM	#1
mrkool Registered User Join Date: Apr 2006 Posts: 226 Credits: 259	so dell is issuing me a refund what should i expect? I opened this thread in the latitude section by mistake if any one can delete that one i would appriciate it. thanks well i originally bought a 1705 that died and i got a 1730 and than it broke about a month ago. I paid 1100 some for the 1705 about 4-5 years ago and than last year i extended my complete care for another 3 years and paid 380 some dollars. so now dell is saying they do not have a 1730 and they do not have any alienware so they offered me a 1640 or refund. i said refund. so now they are processing a refund but i have a feeling i am not going to get my 1400 back. does any one know how is dell going to $rew me this time? __________________ M1730 2.4ghz, 8700GT SLI, 2GB , 200GB 7200RPM 1 x Mac Book Pro (1.86Ghz DualCore, 15", 80Gig) Running Leopard 1 x L400 (700 Mhz, 512 MB RAM, 30 Gig HD)

11-03-2009, 06:30 PM	#2
IronRooster Registered User Join Date: Nov 2005 Location: Seattle Wa Posts: 116 Credits: 82	Did they actually say they would give you a refund for that exact amount? (about 4 years ago) I have had dell say they would refund me the purchase price of a component (I think it was a dock or ext. DVD) I didn't think I ordered for a laptop I bought. After waiting a long time & not receiving a refund, I called them back and they said it cost zero dollars & therefore I was not going to get a refund (this was after I sent it back in) Arguing with them got me nowhere except frustrated. __________________ M1710 Red; 7950gtx, c2d 2.83ghz @ 1.288volts

11-03-2009, 11:42 PM	#3
Yoob@NBF Formerly DELL-Machina Join Date: Jan 2004 Posts: 8,241 Reviews: 1 Benchmarks: 3 Credits: 664	I was in a similar situation and im pretty sure they will give you the amount for your notebook and partial refund on the extended warranty. __________________ HP Blackbird 002: Phoenix 2009 Gaming Beast Core 2 Quad 9450 @ 3.6Ghz \| 24" WUXGA HP LP2475w S-IPS \| 4 GB 800Mhz \| 2x Geforce GTX 260 216 SLI \| 640GB x2 RAID0 + 3TB \| 16x DVD+RW \| Win7 x64 Ultimate HTPC: Atlus 2009 HTPC Phenom 8650 X3 \| 46" Panasonic TH46PZ85U 1080P \| 4 GB 800Mhz \| Radeon 4850 512MB \| 750 GB \| 16x DVD+RW \| Win7 x64 Ultimate Alienware M15x: ValkyrieTwo 2009 Road Warrior Core i7m 720 \| 15.6" WFHD+ 1080p LED \| 4GB DDR3 1066Mhz \| Geforce GTX 260m 1GB \| 120GB Vertex SSD \| 8x DVD+R \| Intel 5300 B/G/N \| Win7 x64 Ultimate

11-05-2009, 10:02 AM	#6
dave-p Loving my Alien :) Join Date: Feb 2006 Location: Ontario, Canada Posts: 12,213 Reviews: 2 Benchmarks: 7 Credits: 100,779	Any news on this ? __________________ M17x, FX Red, QX9300, Sli GTX-280, 384 GB SSD, 17" WUXGA, 4 GB DDR3 1333 Mhz 3yr CC M6400, Q9000, FX3700, 8GB DDR3, RGB LED Display, HD, Blu Ray, 1530 WiFi 370 BT, Desktop Water Cooled I7 920, P6T, 12 GB DDR3, Raid 10, Dell 2707, Blu Ray, GTX 295 CO-OP Copper, Swiftech GTZ, Koolance RP 1000BK, My Dells Vostro 1500, Studio 15, M6300,M1710, E1705,3500,4000,4100,5100,5150,6000, 7000,7500,8000,8500,C410,C610,C810,Cpi,CPx. 6400,1501

11-05-2009, 10:13 AM	#7
qhn Registered User Join Date: Mar 2006 Posts: 20,059 Reviews: 8 Benchmarks: 18 Credits: 54,664	I believe that Dell changes tactic, either that or they are putting another hurdle into the AW replacements ... And I personally doubt that Dell would give a full refund back. cheers ... __________________ m6805@3700; SZ71WN/C ; Macbook 2ghz/4gig/250gb/superdrive; 7811FX are u Folding@Home? - Firefox Beta - MediaPortal "the" Media Centre/HTPC!

Notebooks For Sale

User Links

Latest Pricing

Top Posters

Todays Top Posters

Fastest Benchmarks

Latest Benchmarks

11-05-2009, 07:15 PM	#9
dave-p Loving my Alien :) Join Date: Feb 2006 Location: Ontario, Canada Posts: 12,213 Reviews: 2 Benchmarks: 7 Credits: 100,779	My guess is because his original laptop was a E1705 the value of that laptop does not = that of an AW M17x __________________ M17x, FX Red, QX9300, Sli GTX-280, 384 GB SSD, 17" WUXGA, 4 GB DDR3 1333 Mhz 3yr CC M6400, Q9000, FX3700, 8GB DDR3, RGB LED Display, HD, Blu Ray, 1530 WiFi 370 BT, Desktop Water Cooled I7 920, P6T, 12 GB DDR3, Raid 10, Dell 2707, Blu Ray, GTX 295 CO-OP Copper, Swiftech GTZ, Koolance RP 1000BK, My Dells Vostro 1500, Studio 15, M6300,M1710, E1705,3500,4000,4100,5100,5150,6000, 7000,7500,8000,8500,C410,C610,C810,Cpi,CPx. 6400,1501

11-06-2009, 02:50 PM	#11
qhn Registered User Join Date: Mar 2006 Posts: 20,059 Reviews: 8 Benchmarks: 18 Credits: 54,664	A full 3100? Wow ... __________________ m6805@3700; SZ71WN/C ; Macbook 2ghz/4gig/250gb/superdrive; 7811FX are u Folding@Home? - Firefox Beta - MediaPortal "the" Media Centre/HTPC!

11-09-2009, 09:01 PM	#12
Turmoil Registered User Join Date: May 2004 Location: Rancho Santa Margarita, CA Posts: 941 Reviews: 1 Credits: 3,656	Hmm, I'd take a refund of my 1730 instead of the M17x... but I don't want a headache... __________________ Space Black Alienware M17X Intel® Core™2 Duo P8600 Processor Overclocked to 3.0Ghz\| 17 inch WUXGA Screen at 1920x1200 (1200p)\| 4GB Kingston HyperX 1333Mhz\| Dual NVIDIA® GeForce® GTX 260M, 2GB – SLI® Enabled\| 250GB 7,200RPM Hard Drive\| Slot-Loading Dual Layer DVD Burner (DVD+-RW, CD-RW)\| Internal 300Mbps Dual-Band a/g/n 2x2 MIMO\| Bluetooth 2.1 with EDR\| Windows Vista Business 64-bit

11-10-2009, 06:36 PM	#13
happymagic Registered User Join Date: Oct 2009 Posts: 16 Credits: 314	When I was getting my m1330 exchanged for a studio xps 1340, there was a delay. After about a month, Dell offered a FULL refund of the price. But I got the m1330 fully loaded on a deal, for $870, so I said no refund and took the 1340. They gave me a brand new loaded 1340 but the warranty is the same as the old one. So I am assuming they will give you a full refund and a pro-rated refund for the warranty.

11-11-2009, 03:46 PM	#14
mrkool Registered User Join Date: Apr 2006 Posts: 226 Credits: 259	so is dell trying to piss me off or is this normal? today i get an email that my system has been shipped back to me and here is the trcking number and i was like haan? if you do not know i am waiting for my refund at the moment so after i track it says that the system was sent to some in TN and i am in VA so i call dell and they say ohh we sent the package to the wrong address please wait while we get it back from the person and than ship it to you so that you can ship it back to us and assk for a refund so now i call dell and after 10-15 transfers i am talking to a guy who is saying that he will issues me a replacement system and i have to wait another 16 days __________________ M1730 2.4ghz, 8700GT SLI, 2GB , 200GB 7200RPM 1 x Mac Book Pro (1.86Ghz DualCore, 15", 80Gig) Running Leopard 1 x L400 (700 Mhz, 512 MB RAM, 30 Gig HD)

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
so dell is issuing me a refund what should i expect?	mrkool	Dell Business (Vostro, Latitude, Precision)	5	11-04-2009 03:34 AM
Refund for dell bought via dell credit account	HaCKs	Dell Home (Inspiron, XPS, Studio)	6	02-12-2008 10:56 AM
Always Go With Dell...i Will Refund Ur Money If U Regret It!!!!!	lovearea51m_1	Dell Notebooks - General	34	09-03-2005 12:01 AM
How long for Dell to issue Refund?	mtbiac	Dell Notebooks - General	20	04-05-2005 03:02 PM
Dell Refund Refrence Number	Ibanez220	Dell Notebooks - General	7	03-31-2005 01:57 AM