I lost my AlienRespawn partition then I called alienware there a**holes, very rude. Told me they won't send me the AlienRespawn 2.0 Discs so what to I do now? Help please!!!

They supply you with the OEM OS and resource DVD. It the same thing just the installation is a more manual process.

I just miss having that option there. I was messing around on the web with no antivirus an I don't know what happened but i had to do that but I don't have the F10 option anymore. An I think they Alienware should give me the disc or a link to download so I can have that option. You know what i mean bro?

There used to be an option to buy them but I don't think they're doing that anymore.

I don't think so. they sure the hell won't give you a set

Torrents

Ive tried. Please give me a link. Thanks bro

Ive been searching almost a week now. if it's out there i can't find it. lol. i wasted a week and im still looking for it. i guess ill call alienware again tonight an give them hell

thanks bro...

Man ill tell you i just got through talking to 2 different people from AlienHell and there a**holes. i asked for the respawn kit that i was supossed to get and all i got was "we don't have those, after we put it on the hard drive we erase them(which is bullsh*t). they don't do that they keep using them. stupid freaks. everyone told me that alienware has the worst tech and customer support an there right. I even tried to buy them (which i shouldn't of had to in the first place) and they said "we don't have those" then gave me the same crap.

i thought dell was bad but damn i told both guys "what the F*** it's just 2 discs, what the hell is it going to hurt for you to send me 2 discs". sorry we don't have those. aliwenware may make some awesome machines but there support sux bad.

anyone out there thinking about buying one DON'T. you will regret it....

Yeah, Alienware is terrible when it comes to getting free stuff. Their support, however, when you need it, is great!

I've had an Alienware before, like 5 years ago, and any time I had a tech issue, they were fast and knowledgable, which is more than I can say for Dell's "Reformat fixes everything" approach.

So this statement is sorta true..
(quick and dirty explination follows) The Respawn DVD's are manually made(someone put disc in the system) . So the system goes through the full process of being imaged in the factory. If you order a respawn dvd, the system is flagged and a person in the factory physically walks over and puts the blank dvd media in your system and clicks on the go button. The imaging process then writes an image of you system to the disc(s). Once it is done the system is sealed and the respawn disc(s) are put in the box with you system.

So no Alienware does not keep a copy of you image. This is also the reason you get charged for the respawn disks and the reason you can't order them after the fact.

I would recommend find an imageing program like ghost, and make your dvd back up set.

Zyb

Ive heard of ghost but i really don't know anything about how to make things like that. i don't read so well. any help would be great.

i had a problem with 2 external hard drive i bought recently both drive had no power switch and stated turns on when computer comes on and off when you turn off your computer. i asked about that. he said "did you buy the hard drives from us" i said NO. he said "since you didn't buy them from us i can't help you" bulls*it. they sux.

its true though, if you didn't buy it from them, the aren't obligated to help you. Thats just business. Why dont you just use a backup software and create your own back up CD...

For a simple disk imaging of your current drive, just use HD-Clone (free version) with an external drive. Store it away, and you are set ;-)

Forget the DVD back-up disks, that's what I do when there is no way to create recovery disks within the comp

cheers ...