They do have a System, its called "Oracle". Very powerful, not well known it seems. Maybe Alienware needs an Oracle Sys Admin? I should apply

i have a question i was on phase 6 tuesday then yesterday i was in phase 9 now im in phase 12 is it normal to go from 9-12 that fast? i hope they aren't cutting corners with my machine i was wondering what are some experiences in phase 9

ok the last phases i think are quick i was told estimated ship 1/21/2005 it informed me phase 6 tuesday 14th 9 wednesday 12 today and shipped on the 16th and fedex said that it should arrive on the 18th this is a surprise anyone gone thru phase 9+ this fast

gonna be a more beautiful x-mas

I've been on Phase 3 for awhile, and decided to call. Behold, i'm actually on Phase 8.

Ive been in phase 8 for about a week now!!!

YEA! I just made it to phase 2 biatch*s! I ordered yesturday ;]
-Newman

Newman i feel sorry for you, your in Phase 2 ,yur gonna be waitin a very long time for your computer !!!

I ordered a week ago,paid in full with a wire transfer and I'm still haven't moved from phase1 .I'd rather they didn't employ a phase system if they're not going to update it as it's very fustrating watching nothing move from one week to the next.

Hopefully what everyone says about the phases being inaccurate is true.I certainly don't mind 3-4weeks of waiting but after that I'm going to die of anticipation.

Nice forum by the way.

Vision.

Joy Division:

It would be a good idea just to call Alienware and make sure the billing went through correctly.

Congrats on your purchase.

and...


to NBF www.AlienwareForums.Com
Joy Division, glad you enjoy the forum!.

So I moved to phase 2 yesterday but then realised I'd forgotten to add the DVD-RW drive so it's back to phase 1 for me.HAHAHA.

Oh well,the best things come to those who wait.Or so I keep telling myself.

Mind you I'm a sucker for an irish accent,so maybe there was something freudian going on there.

Vision.

you will get through man, i think the longest wait is when FedEx delivers it. Mine is on it way right now!!!!

I've now been on phase 2 for 2 weeks.Someone finally rang me yesterday to tell me my bank hadn't wiretransferred the full amount.Apparently the bank had taken their fee out of the final payment depite me expressly telling them not to.
I accept this is not Alienwears fault,but I rang them the day after to check they'd recieved my payment and they said yes it'd be authorised in 4 days.Why does it take a further 2 weeks for anyone to discover theres a problem.Irrespective of that I still find it somewhat amazing that you deem it necessary to delay a £1700 order over a £21 discrepancy.As a retailer who runs his own business I can guarantee you that if I was to conduct my concern in a similar fasion I would be bankrupt within the year.
Hopefully Neil will come good for me and deliver on his promise of 15 days from yesterday.We shall see,I'm certainly not holding my breath;as I've still not moved from phase 2 despit all my correspondance.
I wonder if the U.S customers would put up with this lack of expediency.
One slightly discouraged customer.
Vision.

well Joy, when phases start moving, they can move pretty quickly even if there had been some kind of hold up in the begining. There was just another person that had some trouble getting his order to move I'll send a message to the person that helped him out. I see that you have been speaking with Neil. Ive heard a lot of good things about that person getting things done. You should be fine but I'll send that message anyways.