Just thought I'd put this out there:

My 5670 died (locks up during boot, or within a minute of booting), and the extended warantee was through Phillips, who had me ship it to MicroMedics. Took a week, due to the 2-day shipping from CA to IL (what's up with that? Nobody fixes laptops in the LA area? Hell, Sager HQ is a 1/2 hour from me, but they aren't set up with Phillips for repairs!!)

Anyways, I finally get my machine back, in the same box I sent it in, but it's really beat up looking, and the special foam guards aren't in there... it's wrapped in one small piece of bubble wrap and some packing peanuts.

I open it up, glad to see nothing is obviously broken, but the screen is really dirty and dusty, which it was NOT when it left here.

And guess what? Same problem, IT'S NOT FIXED!

So I call them around lunch, they say they'll have someone call back. I call two more times over the next couple hours, and they promise they will be open late and someone will get to me. Nothing. I call back again, and get an answering machine telling me they are now closed for the weekend.

ARGH!

They SUCK!

It makes me sick to know my machine has been bashed around in a thin layer of bubble wrap for 2000 miles, all for nothing. And now it will most likely take another week and another FedEx beating to get it repaired.