Fatal system error ... Hi all! I just got this error when I started the machine -Stop: c000021a {Fatal System Error} The Windows Logon Process Terminated Unex ...

CardiacKid · 04-04-2005, 05:08 PM

Hi all! I just got this error when I started the machine -
Stop: c000021a {Fatal System Error} The Windows Logon Process Terminated Unexpectedly with a Status of 0x00000402 (0x00000000 0x00000000) The system has been shut down.
Has any one seen this or had this before? I'm debating on getting Dell to replace this laptop due to some other issues but I am curious if anyone has seen this error or do I have a hard drive issue going on too?

Spazilton · 04-04-2005, 07:51 PM

Do you have Roxio Go Back or something similar installed?

Spazilton · 04-04-2005, 07:53 PM

Check these Out!

And This

CardiacKid · 04-04-2005, 08:20 PM

Quote:

Originally Posted by Spazilton

Do you have Roxio Go Back or something similar installed?

Nope I just upgraded the Record now off the Dell website to ver 7.3

Spazilton
So this is an IE6 bug? Does Dell use Roxio for it's restore program?

If this isn't being reportrd by alot of people I think I 've got a lemon from Dell with the other hardware issues with this machine.
Thanks for the help

Spazilton · 04-05-2005, 10:27 PM

Quote:

Originally Posted by CardiacKid

Nope I just upgraded the Record now off the Dell website to ver 7.3

Spazilton
So this is an IE6 bug? Does Dell use Roxio for it's restore program?

If this isn't being reportrd by alot of people I think I 've got a lemon from Dell with the other hardware issues with this machine.
Thanks for the help

Yes. And Yes I do believe so.

Chalino Sanchez · 04-06-2005, 03:26 AM

Ive had it happen with alienware crap but not with dell anyways your OS might be corrupted at worst i think you will have to reload your OS which will benefit you to take all the dell junk out and start from scratch i think you can also system restore but if you are in your 21 day period dont hesitate send it back quick and get another one 2nd time is the charm.

dlinkin · 04-06-2005, 03:34 AM

Restart the notebook.
Press f12 at the dell screen.
put your xp installation cd in. And choose cd/dvd and press enter.
When asked, choose "R" for repair.
You'll be asked for administrator password, press enter if you don't have a administrator password.
At the dos prompt, looks like this A:\ type
chkdsk /r
press enter. It'll scan for windows errors.

This will repair your Notebook 100% guarantee.

04-04-2005, 05:08 PM	#1
CardiacKid Registered User Join Date: Mar 2005 Posts: 5 Credits: -348	Fatal system error Hi all! I just got this error when I started the machine - Stop: c000021a {Fatal System Error} The Windows Logon Process Terminated Unexpectedly with a Status of 0x00000402 (0x00000000 0x00000000) The system has been shut down. Has any one seen this or had this before? I'm debating on getting Dell to replace this laptop due to some other issues but I am curious if anyone has seen this error or do I have a hard drive issue going on too? __________________ Dell i9300 Intel Pentium M 1.73 GHz Windows Media Center 17" WUXGA TrueLife LG 512mb Dual Channel 256mb Nvidia 6800 80gb 4200rpm 24x CD-RW/DVD Sony Intel 2915 6-cell Battery

04-06-2005, 03:34 AM	#7
dlinkin sugarbushsquirrel.com Join Date: Feb 2005 Location: Canada Posts: 1,288 Credits: 12	Restart the notebook. Press f12 at the dell screen. put your xp installation cd in. And choose cd/dvd and press enter. When asked, choose "R" for repair. You'll be asked for administrator password, press enter if you don't have a administrator password. At the dos prompt, looks like this A:\ type chkdsk /r press enter. It'll scan for windows errors. This will repair your Notebook 100% guarantee. __________________ Calibration Disk sugarbushsquirrel.com

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04-04-2005, 07:51 PM	#2
Spazilton .... Join Date: Apr 2005 Location: Radford, VA Posts: 736 Credits: -153	Do you have Roxio Go Back or something similar installed?

04-04-2005, 07:53 PM	#3
Spazilton .... Join Date: Apr 2005 Location: Radford, VA Posts: 736 Credits: -153	Check these Out! And This

04-06-2005, 03:26 AM	#6
Chalino Sanchez Registered User Join Date: Apr 2005 Posts: 47 Credits: -338	Ive had it happen with alienware crap but not with dell anyways your OS might be corrupted at worst i think you will have to reload your OS which will benefit you to take all the dell junk out and start from scratch i think you can also system restore but if you are in your 21 day period dont hesitate send it back quick and get another one 2nd time is the charm.